Digital & Email Production Coordinator Production · London ·

Citywire; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Flexible working

Well-being allowance

Eye-test and glasses allowance

Private pension

Critical illness cover

Employee Assistance Programme

Cycle to work

Techscheme

Group income protection after 2 years

Job summary

Citywire is seeking a Digital Production Coordinator to own the setup and deployment of custom email campaigns. You will work directly with HTML/CSS, test across devices, and collaborate with sponsors and internal teams to deliver precise emails and web content.

You will manage end-to-end campaign workflows, test with clients, and generate performance insights. A strong eye for detail and experience with CMS tools like WordPress are essential.

Qualifications

• Working knowledge of HTML and CSS to build responsive emails.
• Experience using content management systems to update websites.
• Strong communication skills liaising with clients and internal teams.
• Excellent organisational skills with multiple deadlines.
• High attention to detail across content layout and QA.
• Experience producing reports from campaign data.
• Familiarity with Litmus or Email on Acid.

Responsibilities

• Build, test and implement responsive HTML emails for campaigns.
• Manage full email campaign workflows from content receipt to deployment.
• Collaborate with clients during testing and incorporate edits.
• Generate post-campaign reports and insights.
• Create and maintain microsites using WordPress.
• Collaborate with Sales, Product Management and Digital Production teams.

Skills

HTML/CSS

CMS

Communication

Project management

Attention to detail

Analytics

Email testing

Tools

WordPress

Job description

We're looking for a Digital Production Coordinator to join our Digital Production team and take ownership of custom email campaigns from setup to send. Working directly with HTML and CSS, you’ll adjust templates, rigorously test across devices and inboxes, and collaborate with sponsors and internal teams to turn ideas into clear, functional emails and web content. Reporting to the Head of Digital Production, you’ll play a key role in delivering high-precision commercial and editorial campaigns for an award-winning digital media company.

What you’ll be doing:

• Building, testing and implementing responsive, custom HTML emails for both internal and commercial campaigns.
• Managing full email campaign workflows - from receiving HTML content to testing, versioning, scheduling and deployment.
• Working directly with clients during testing phases, ensuring edits and feedback are incorporated efficiently.
• Generating post-campaign reports and providing insights and analysis on performance.
• Creating and maintaining microsites using platforms such as WordPress.
• Working closely with the Sales, Product Management and wider Digital Production teams.

What we’re looking for:

• HTML & CSS Knowledge: Working knowledge of HTML and CSS to build and edit responsive emails.
• CMS Experience: Some experience using content management systems to maintain and update websites.
• Communication Skills: Strong communication skills, with confidence liaising with clients and internal teams.
• Organisation & Project Management: Excellent organisational skills, able to manage multiple deadlines and priorities effectively.
• Attention to Detail: High attention to detail across content layout, testing and quality assurance.
• Reporting & Data Skills (Desirable): Experience producing reports and working with campaign performance data.
• Email Testing Tools (Desirable): Familiarity with email testing and optimisation platforms such as Litmus or Email on Acid.

Meet Citywire

We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.

At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.

Join the team at the Heart of Wealth.

Our perks:

• Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
• Flexible working options.
• Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
• Eye-test and glasses allowance.
• Competitive private pension scheme.
• Critical illness cover and group life assurance from day one of employment.
• Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
• Cycle to work scheme and annual travel card loans.
• Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
• After two years of continuous service, access group income protection, private medical, and dental insurance.

Citywire is an equal opportunities employer.