Event Executive - Client Liaison

Citywire; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Generous holiday entitlement

Flexible working options

Well-being support and gym allowance

Eye-test and glasses allowance

Competitive pension

Cycle to work scheme

Private medical and dental insurance (

Private medical and dental insurance

Job summary

Citywire seeks a Client Liaison Executive to manage client relationships and ensure outstanding event experiences, including international travel and close collaboration with internal teams.

You will be the primary client contact, coordinate all event logistics, and support onsite and virtual engagements while maintaining meticulous client briefings and documentation.

Qualifications

• Resilience and professionalism to manage high-pressure situations.
• Willingness to travel internationally.
• Excellent written and verbal communication.
• Strong time and project management skills.
• Attention to detail in handling client information.
• Proficient in Microsoft Office applications.

Responsibilities

• Manage and enhance the client experience at Citywire events, both in the office and onsite at global events.
• Be the main point of contact for clients, fostering strong relationships and ensuring their needs are met.
• Represent Citywire at events worldwide, ensuring smooth operations and exceptional client service.
• Handle contracts, update spreadsheets, and prepare client briefing documents.
• Coordinate onboarded client engagement and event logistics with internal teams.
• Maintain event websites using HubSpot to inform and engage clients.

Skills

Resilience & Professionalism

Willingness to Travel

Communication Skills

Time & Project Management

Attention to Detail

MS Office Proficiency

Tools

HubSpot

Job description

Are you passionate about client relationships and delivering outstanding experiences? Join Citywire’s Events team as a Client Liaison Executive, where you’ll play a crucial role in managing client interactions and ensuring the success of our global events. This role is ideal for someone with strong communication skills, attention to detail, and a passion for working within events. You’ll be travelling internationally, working closely with clients and internal teams to provide seamless event experiences.

What you’ll be doing:

• Managing and enhancing the overall client experience at Citywire events, both in the office and onsite at global events.
• Acting as the main point of contact for clients, fostering strong relationships and ensuring their needs are met.
• Representing Citywire at events worldwide, ensuring smooth operations and exceptional client service.
• Handling key administrative tasks, such as managing client contracts, updating spreadsheets, and preparing client briefing documents.
• Working with internal teams to coordinate all aspects of onboarded client engagement and event logistics.
• Maintaining and updating event websites using Hubspot to keep clients informed and engaged.

What we’re looking for:

• Resilience & Professionalism: A robustness of character to navigate high-pressure situations, adapt to changing circumstances, and maintain composure while representing Citywire.
• Willingness & Ability to Travel: The role involves regular travel internationally as part of the Events team.
• Communication Skills: Excellent written and verbal communication abilities to liaise with clients and colleagues effectively.
• Time & Project Management: The ability to manage multiple projects and deadlines with precision.
• Attention to Detail: A meticulous approach to organising tasks and handling client information.
• MS Office Proficiency: Strong skills in Microsoft Office applications.

Meet Citywire

We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.

At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.

Join the team at the Heart of Wealth.

Our perks:

• Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
• Flexible working options.
• Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
• Eye-test and glasses allowance.
• Competitive private pension scheme.
• Critical illness cover and group life assurance from day one of employment.
• Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
• Cycle to work scheme and annual travel card loans.
• Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
• After two years of continuous service, access group income protection, private medical, and dental insurance.

Citywire is an equal opportunities employer.