Digital & Email Production Coordinator

Citywire; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Well-being support

Pension scheme

Private medical care

Dental insurance

Eye-care allowance

Cycle to work

Job summary

Citywire is seeking a Digital Production Coordinator to own custom HTML email campaigns from setup to send, with hands-on HTML/CSS work and WordPress microsite duties. You will test across devices and inboxes, collaborate with sponsors and internal teams, and deliver precise campaigns for a respected digital media company.

Reporting to the Head of Digital Production, you will generate post-campaign insights and help ensure campaigns meet deadlines, quality standards, and client expectations in a

Qualifications

• Build and test responsive HTML emails for internal and commercial campaigns.
• Manage full email campaign workflows from content receipt to testing, scheduling and deployment.
• Collaborate with clients during testing phases to incorporate edits efficiently.
• Generate post-campaign reports and provide insights on performance.
• Create and maintain microsites using WordPress.
• Collaborate with Sales, Product Management and Digital Production teams.

Responsibilities

• Building, testing and implementing responsive, custom HTML emails for both internal and commercial campaigns.
• Managing full email campaign workflows - from receiving HTML content to testing, versioning, scheduling and deployment.
• Working directly with clients during testing phases, ensuring edits and feedback are incorporated efficiently.
• Generating post-campaign reports and providing insights and analysis on performance.
• Creating and maintaining microsites using platforms such as WordPress.
• Working closely with the Sales, Product Management and wider Digital Production teams.

Skills

HTML

CSS

Communication

Organisation

Attention to detail

Reporting data

Client liaison

Tools

WordPress CMS

Litmus

Email on Acid

Job description

We're looking for a Digital Production Coordinator to join our Digital Production team and take ownership of custom email campaigns from setup to send. Working directly with HTML and CSS, you'll adjust templates, rigorously test across devices and inboxes, and collaborate with sponsors and internal teams to turn ideas into clear, functional emails and web content. Reporting to the Head of Digital Production, you'll play a key role in delivering high-precision commercial and editorial campaigns for an award-winning digital media company.

What You'll Be Doing

• Building, testing and implementing responsive, custom HTML emails for both internal and commercial campaigns.
• Managing full email campaign workflows - from receiving HTML content to testing, versioning, scheduling and deployment.
• Working directly with clients during testing phases, ensuring edits and feedback are incorporated efficiently.
• Generating post-campaign reports and providing insights and analysis on performance.
• Creating and maintaining microsites using platforms such as WordPress.
• Working closely with the Sales, Product Management and wider Digital Production teams.

What we're looking for:

• HTML & CSS Knowledge: Working knowledge of HTML and CSS to build and edit responsive emails.
• CMS Experience: Some experience using content management systems to maintain and update websites.
• Communication Skills: Strong communication skills, with confidence liaising with clients and internal teams.
• Organisation & Project Management: Excellent organisational skills, able to manage multiple deadlines and priorities effectively.
• Attention to Detail: High attention to detail across content layout, testing and quality assurance.
• Reporting & Data Skills (Desirable): Experience producing reports and working with campaign performance data.
• Email Testing Tools (Desirable): Familiarity with email testing and optimisation platforms such as Litmus or Email on Acid.

Meet Citywire

We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.

At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.

Join the team at the Heart of Wealth.

Our Perks

• Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
• Flexible working options.
• Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
• Eye-test and glasses allowance.
• Competitive private pension scheme.
• Critical illness cover and group life assurance from day one of employment.
• Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
• Cycle to work scheme and annual travel card loans.
• Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
• After two years of continuous service, access group income protection, private medical, and dental insurance.

Citywire is an equal opportunities employer.