Digital Dentistry Technical Specialist – CAD/CAM & Training

ESM Digital Solutions; Long Lee; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Competitive salary starting from £38,0

Job summary

ESM Digital Solutions in Keighley, United Kingdom, seeks a Digital Dentistry Technical Specialist focused on CAD/CAM and training to support clinics and laboratories. You will install and support systems, provide expert guidance, and help clients maximise the value of their digital dental solutions.

The role covers on-site and remote technical assistance, product demonstrations, and ongoing training in a modern facility. A UK driving licence and dental tech background are essential.

Qualifications

• Dental technician/digital dentistry background.
• Experience with 3Shape Dental System or Exocad.
• Experience with 3D printers and milling machines in a dental setting.
• Good communication skills.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Handle customer support via phone and email.
• Deliver technical support (onsite and remote) on systems including: CAD/CAM software: 3Shape Dental System, Exocad, Orth'up
• 3D printers
• Intraoral and lab scanners
• Milling and trimming machines
• Collaborate with internal teams and suppliers to resolve support issues efficiently
• Create and maintain training protocols, including instructional videos
• Assist in product demonstrations and sales support
• Identify new leads and upselling opportunities
• Represent ESM Digital Solutions at dental events and exhibitions
• Other duties as required

Skills

Dental tech

3Shape/Exocad

3D printers

Milling machines

Communication skills

UK driving licence

Tools

3Shape Dental System

Exocad

Job description

Digital Dentistry Technical Specialist - CAD/CAM & Training - Keighley

About ESM Digital Solutions

ESM Digital Solutions is a trusted provider of digital dentistry hardware and software for clinics and laboratories across the UK and Ireland. Our portfolio includes leading brands such as 3Shape, Shining 3D, SprintRay, Exocad, DG Shape, Formlabs, Asiga and Elos Medtech.

We are known within the Dental market for delivering truly open systems, backed by expert consultation, training, and continuous support. Our goal is to ensure our customers fully capitalise on the technologies they have invested in.

The Role

We're looking for a hands-on support technician to become part of our UK team and be based in our office in Keighley. The primary focus of this role is the support and installation of our digital dental solutions. You'll play a key role in helping our clients maximise the value of their systems through expert guidance, technical assistance, and relationship-building.

Key Responsibilities

• Handle customer support via phone and email
• Deliver technical support (onsite and remote) on systems including: CAD/CAM software: 3Shape Dental System, Exocad, Orth'up
• 3D printers
• Intraoral and lab scanners
• Milling and trimming machines
• Collaborate with internal teams and suppliers to resolve support issues efficiently
• Create and maintain training protocols, including instructional videos
• Assist in product demonstrations and sales support
• Identify new leads and upselling opportunities
• Represent ESM Digital Solutions at dental events and exhibitions
• Other duties as required

Candidate Requirements:

• Dental technician/digital dentistry background
• Confident user of 3Shape Dental System or Exocad Dental Cad software
• Practical experience with 3D printers and milling machines in a dental setting
• Good communication skills
• Must have full UK driving licence and access to a vehicle

What We Offer

• Competitive salary based on experience
• Work in a brand-new modern facility
• Ongoing development with cutting-edge dental technology
• Manufacturer led and in-house training
• Become a recognised expert in digital dental systems
• Competitive salary starting from £38,000