Digital Delivery Manager

Morson Edge (Technology); Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Morson Edge (Technology) is seeking an experienced Delivery Manager to lead a multidisciplinary delivery team across credit, lending and financial crime domains. You will partner with a Product Owner and Technical Lead to transform priorities into outcomes in an agile setting, ensuring delivery is efficient, well-governed and aligned with the programme strategy.

You will drive delivery discipline, governance, and continuous improvement, coordinating with internal teams and external suppliers to

Qualifications

• Experience delivering complex change in financial services or regulated environments.
• Ability to work with multidisciplinary teams and manage projects with system integrations, data migration or live service transitions.
• Strong organisational and stakeholder-management skills.

Responsibilities

• Oversee delivery progress, capacity and financial tracking to senior stakeholders.
• Prioritise backlog and monitor progress against outcomes, addressing risks and dependencies.
• Coordinate with internal teams and external suppliers for shared services or integrations.
• Guide teams through the full delivery lifecycle from discovery to live service.
• Promote transparency, governance and alignment across related teams.

Skills

Agile delivery

Stakeholder management

Backlog prioritisation

Risk management

Cross-functional collaboration

Tools

Atlassian tools

Job description

An established financial institution is undertaking an exciting programme of technology and business transformation, modernising core capabilities through a combination of internally developed platforms and carefully selected third-party services. As part of this ongoing change, we are looking for an experienced Delivery Manager to join a multidisciplinary delivery team working across areas such as credit, lending and financial crime.

In this role, you will work closely with a Product Owner and Technical Lead, taking responsibility for helping the team turn priorities into successful outcomes. You will operate within an agile environment, supporting a collaborative team culture while ensuring delivery remains focused, transparent and aligned with the organisation’s governance requirements. The role is not simply about managing a plan; it is about creating the conditions in which a team can perform effectively, identifying obstacles early, encouraging continuous improvement and helping people learn from what they do.

You will oversee delivery progress, capacity and financial tracking, providing clear visibility to senior stakeholders and the wider programme. You will help the team prioritise its backlog, monitor progress against agreed outcomes, manage risks and dependencies, and ensure issues and impediments are addressed promptly. The role will also involve coordinating with other internal teams and external suppliers where delivery relies on shared services, integrations or specialist capabilities.

A key part of the position will be supporting an enduring team model, guiding colleagues through the complete delivery lifecycle — from discovery and prioritisation through to implementation and live service. You will encourage a strong focus on feedback and learning, helping the team regularly review how it works and experiment with improvements. You will also contribute to wider workstream activities, ensuring there is appropriate transparency, effective governance and alignment across related teams.

Working across the wider organisation, you will help ensure delivery remains consistent with product strategy and architectural direction while promoting a secure-by-design approach. Building strong relationships will be essential, as you will work with stakeholders at different levels, both internally and with external partners, to maintain alignment and create the conditions for successful delivery.

We are looking for someone who has a proven track record of delivering complex change within financial services or another regulated environment. You should be comfortable working with multidisciplinary teams and managing projects involving areas such as system integration, data migration and transition into live service. Experience across both agile and more traditional waterfall delivery approaches will be valuable, as will strong organisational, communication and stakeholder-management skills.

The successful candidate will be confident building effective teams and networks, managing competing priorities and bringing structure to complex delivery environments. Familiarity with Atlassian products or similar planning and collaboration platforms is also desirable.

Experience of credit, lending or financial crime processes and associated digital services would be advantageous, although it is not essential. We are particularly interested in people who demonstrate an outcome-focused approach, a growth mindset and a genuine interest in improving how teams deliver change. Relevant agile or project management qualifications would also be welcomed.