Digital Communications & Community Engagement Officer

UK Atomic Energy Authority; South Leverton; On-site; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Defined benefit pension

Bonus scheme up to 7%

Relocation allowance

Flexible working

25 days annual leave + Christmas break

Employee assistance programme

Job summary

UKFE is seeking a Digital and Site Communications Officer to lead digital channels and deliver community engagement for the STEP programme. You will work with local authorities, communities and delivery partners to raise awareness and support for the project.

The role combines digital communications expertise with stakeholder engagement and event delivery, including public consultations and information sessions in a complex, high-profile programme.

Qualifications

• Degree qualified or equivalent relevant communications experience.
• Experience working within a communications, public affairs, stakeholder engagement or external affairs environment.
• Proven experience organising and delivering community, stakeholder or public engagement events.
• Experience working in large, complex or matrix organisations or programmes.
• Strong knowledge of CMS, social media platforms and digital analytics tools.
• Excellent written and verbal communication skills.
• Demonstrable ability to build and maintain effective stakeholder relationships at all levels.
• Understanding of UK government structures and the role of national, regional and local government in major programmes.

Responsibilities

• Lead and develop UKFE's digital communications channels, including website and social media platforms.
• Create engaging content and campaigns that raise awareness of the STEP programme and build stakeholder engagement.
• Review, improve and optimise website content, structure and user experience.
• Develop strategies to maximise digital reach, audience engagement and brand awareness.
• Monitor performance metrics and analytics to continuously improve communications effectiveness.
• Act as the organisation's key point of contact for digital communications advice and best practice.
• Support the delivery of public consultation activities associated with the DCO process.
• Organise and deliver community information events, stakeholder meetings and engagement activities.
• Build positive relationships with local communities, local authorities and regional stakeholders.
• Serve as a trusted first point of contact for local enquiries and community feedback.
• Help ensure local voices are heard and reflected throughout programme development.
• Lead the management of public enquiries, complaints and requests for information.
• Establish and maintain efficient systems for capturing, recording and reporting stakeholder feedback.
• Produce communications materials that support consultation and engagement activities.
• Use data and insight to strengthen future communications and stakeholder engagement strategies.
• Act as an ambassador for the STEP programme within the local community and wider stakeholder network.
• Support colleagues and senior leaders by providing communications expertise and guidance.
• Champion a culture of creativity, collaboration and continuous improvement.

Skills

Digital communications

Content creation

Stakeholder engagement

CMS experience

Social media

Analytical skills

Verbal communication

Driving licence

Education

Degree qualified

Tools

Adobe Creative Suite

Graphic design tools

Video editing software

Content management systems

Job description

UKFE is seeking a Digital and Site Communications Officer to lead digital channels and deliver community engagement for the STEP programme. You will work with local authorities, communities and delivery partners to raise awareness and support for the project.

The role combines digital communications expertise with stakeholder engagement and event delivery, including public consultations and information sessions in a complex, high-profile programme.