Digital Business Analyst — Loyalty & Customer Engagement

Greene King Corporate - Bra_001; East Staffordshire; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Career development

Brand discounts

Employee assistance

Inns discounts

Refer a friend

Wagestream

Retail discounts

Job summary

Greene King is seeking a Digital Business Analyst to shape its digital future by analysing business needs and translating them into innovative solutions. You will work with stakeholders to design processes and deliver digital products that enhance the pub experience.

You will gather requirements from diverse stakeholders, document end-to-end processes, and collaborate with product teams and vendors to ensure successful delivery.

Qualifications

• Proven experience leading business analysis for digital projects and continuous improvement.
• Gather and validate requirements from diverse stakeholders using best-practice techniques.
• Document and own requirements, processes and non-functional aspects.
• Collaborate with product teams and third-party vendors to deliver solutions.
• Build strong IT and business relationships to enable delivery.

Responsibilities

• Lead business analysis for digital projects from start to finish.
• Gather and validate stakeholder requirements.
• Document as-is and to-be processes and non-functional needs.
• Collaborate with product teams and vendors to deliver solutions.
• Foster relationships across IT and business for successful delivery.

Skills

Business analysis

Stakeholder management

Agile delivery

Requirements docs

Workshop facilitation

Data analytics

Education

BCS Business Analysis certifications

Job description

Greene King is seeking a Digital Business Analyst to shape its digital future by analysing business needs and translating them into innovative solutions. You will work with stakeholders to design processes and deliver digital products that enhance the pub experience.

You will gather requirements from diverse stakeholders, document end-to-end processes, and collaborate with product teams and vendors to ensure successful delivery.