Digital Account Manager

Gregory-Martin International; Greater London; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading company in digital marketing is seeking a Digital Account Manager to build and maintain client relationships, ensuring successful execution of digital campaigns. The ideal candidate will have a strong background in digital marketing, account management, and excellent communication skills. This role offers ongoing training, private healthcare, and a vibrant office environment.

Benefits

Ongoing training and professional development plans

Private Healthcare

Monthly massage

Quarterly team building events

Company events

Company pension

Cycle to work scheme

Employee mentoring programme

Health & wellbeing programme

Private medical insurance

Qualifications

• Minimum of 3 years of experience in digital marketing and account management.
• Strong understanding of SEO, SEM, social media, email marketing, and content marketing.

Responsibilities

• Serve as the primary point of contact for assigned clients.
• Collaborate with clients to develop digital marketing strategies.
• Monitor and analyse campaign performance metrics.

Skills

Digital Marketing

Account Management

Client Communication

Analytical Skills

Problem Solving

Education

Bachelor's

Tools

Google Analytics

Google Ads

Meta Ads Manager

Job description

Digital Account Manager

Location: Farnham, Surrey

Salary: 25,000 to 40,000 per year

We are seeking a highly motivated and experienced Digital Account Manager to join our clients team.

The ideal candidate will have a minimum of 3 years of relevant experience in digital marketing, account management, and client communication.

As a Digital Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their digital marketing campaigns are executed successfully and their business objectives are met.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, fostering strong relationships and understanding their business goals, challenges, and needs.
• Collaborate with clients to develop comprehensive digital marketing strategies tailored to their objectives, utilising a variety of online channels and platforms.
• Translate client requirements into actionable plans, coordinating with internal teams such as content creators, designers, and developers to execute campaigns effectively and within deadlines.
• Monitor and analyse campaign performance metrics, providing regular reports to clients with insights and recommendations for optimization.
• Proactively identify opportunities to enhance clients' digital presence and drive engagement, leveraging industry best practices and innovative ideas.
• Stay up-to-date with the latest trends and developments in digital marketing, ensuring clients benefit from the latest strategies and techniques.
• Handle clients' inquiries, concerns, and requests promptly and professionally, ensuring a high level of client satisfaction and retention.
• Assist in new business development efforts by participating in client presentations, pitches, and proposals.
• Collaborate with cross-functional teams to align on client needs and deliver integrated solutions that align with overall business objectives.

Qualifications:

• Minimum of 3 years of experience in digital marketing and account management.
• Strong understanding of various digital marketing channels, including but not limited to SEO, SEM, social media, email marketing, and content marketing.
• Proficiency in using digital marketing tools and platforms such as Google Analytics, Google Ads, Meta Ads Manager, etc.
• Excellent communication skills, both written and verbal, with the ability to present ideas and reports effectively to clients and internal teams.
• Exceptional organisational skills and attention to detail, capable of managing multiple clients and projects simultaneously.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven recommendations.
• Self-motivated and proactive attitude, with the ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to adapt to changing client needs and market trends.

Prior experience in a digital agency is a must.

Education:

Bachelor's (preferred)

Experience:

Digital marketing: 2 years (required)

Marketing: 2 years (required)

We provide you with the following:

Ongoing training and professional development plans

Private Healthcare

Monthly massage

Quarterly teaming building events.

Great Vibrant office environment and a motivated team.

Chance to work with a diverse portfolio of clients and industries.

If you are a results-driven Digital Account Manager with a passion for client success and a proven track record in digital marketing, we encourage you to apply. Join our team and play a crucial role in shaping the digital strategies of our clients while contributing to our overall growth and success.

Benefits:

Company events

Company pension

Cycle to work scheme

Employee mentoring programme

Health & wellbeing programme

Private medical insurance

Work from home

Schedule:

Holidays

Monday to Friday

No weekends

Digital Account Manager