Destination Experiences Architect

Saga plc.; Folkestone; Hybrid; GBP 26,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Pension scheme up to 10% matched

Company bonus up to 5%

Life assurance 4 x salary

Wellbeing programme

Colleague discounts

Saga Academy access

Job summary

Saga plc. is seeking a Destination Experience Executive to shape shore excursions and destination experiences for our river and ocean cruises. You will work on developing and delivering an innovative product range, coordinating with itinerary planners and Explore Ashore teams to ensure exceptional guest experiences.

The role is hybrid in Folkestone, with a salary of £26,000 to £30,000 per year, permanent contract, and opportunities to travel as required.

Qualifications

• Experience in travel or cruise industry preferred.
• Strong organisational and multi-tasking skills with ability to prioritise deadlines.
• Excellent time management, attention to detail and flexible approach.
• Good communication, influencing and interpersonal skills; ability to build relationships.
• Negotiation experience and commercial awareness advantageous.

Responsibilities

• Develop and deliver a market-leading portfolio of bespoke shore excursions and destination experiences across Saga’s river and ocean programmes.
• Negotiate and contract shore excursions with suppliers while keeping guest experience central.
• Collaborate with cruise itinerary planners and Explore Ashore teams to optimise guest experiences.
• Brief marketing, content and wider teams on new products and ensure accurate information across platforms.
• Monitor pricing and programme performance to achieve budget and profit targets.
• Ensure contracts, costs, rates and systems are accurate and fully agreed.

Skills

Organisational skills

Multi-tasking

Time management

Communication

Negotiation

Tools

Taurus

Destiny

MXP

Word

Excel

Outlook

Job description

Saga plc. is seeking a Destination Experience Executive to shape shore excursions and destination experiences for our river and ocean cruises. You will work on developing and delivering an innovative product range, coordinating with itinerary planners and Explore Ashore teams to ensure exceptional guest experiences.

The role is hybrid in Folkestone, with a salary of £26,000 to £30,000 per year, permanent contract, and opportunities to travel as required.