Despatch Supervisor: Lead Fast-Paced Ops & KPIs

Genuit Group plc; Edlington; On-site; GBP 18,000 - 26,000; Full time

Job summary

Genuit Group plc is seeking an experienced Despatch Supervisor to lead the day-to-day despatch operations at our Edlington site. You will oversee picking, loading and dispatching customer orders with a focus on safety, accuracy and timely delivery, while providing clear direction to Despatch Team Leaders and colleagues.

You will drive KPI achievement, OTIF performance, and continuous improvement initiatives, ensuring high standards of quality, productivity and customer service.

Qualifications

• Experience in a warehouse/despatch environment with leadership responsibilities.
• Strong knowledge of health and safety practices in a warehouse setting.
• Ability to solve problems and make decisions under pressure.
• Excellent communication and team coaching skills.

Responsibilities

• Manage the daily despatch operation and ensure orders are dispatched on time.
• Lead and support Despatch Team Leaders and colleagues.
• Monitor performance against KPIs and drive OTIF.
• Ensure safe loading of vehicles and accurate paperwork.
• Promote continuous improvement and adherence to procedures.

Skills

Warehouse supervision

Leadership

Health & Safety

Problem solving

Communication

Team motivation

MHE knowledge

ERP/WMS systems

Tools

ERP/WMS systems

Loading equipment (MHE)

Job description

Genuit Group plc is seeking an experienced Despatch Supervisor to lead the day-to-day despatch operations at our Edlington site. You will oversee picking, loading and dispatching customer orders with a focus on safety, accuracy and timely delivery, while providing clear direction to Despatch Team Leaders and colleagues.

You will drive KPI achievement, OTIF performance, and continuous improvement initiatives, ensuring high standards of quality, productivity and customer service.