Despatch Operations Administrator

Kronospan; Chirk; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Career development

Training and development

Interesting & challenging work

Job summary

Kronospan in the United Kingdom is seeking a despatch administrator to join our Logistics team in a fast-paced environment. The role entails hands-on activity in the despatch office, yard and warehouse to support on-time deliveries.

You'll coordinate HGV and forklift drivers, ensure paperwork accuracy, maintain records and liaise with warehouse and sales teams. Proficiency in MS Office and a proactive, detail‑oriented approach are essential.

Qualifications

• Excellent organisational and multitasking skills enabling prioritisation in a busy warehouse environment.
• Strong verbal and written communication for coordinating with drivers, customers, and internal teams.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Ability to work under pressure, stay calm and assertive while resolving issues.

Responsibilities

• Support day-to-day dispatch operations and coordinate HGV drivers and despatch forklift drivers to ensure on-time deliveries.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to meet deadlines.
• Maintain accurate records of outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag discrepancies.
• Support the despatch team with administrative tasks as needed.

Skills

Organisation

Multitasking

Communication

Microsoft Office

Tools

Excel

Outlook

Word

Job description

Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.
To help support the Logistics department we are now looking for a skilled administrator, who can add real value to a dynamic and fast paced environment.

• Hands on active role based in our despatch office, yard and warehouse.
• Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to ensure deadlines are met.
• Maintain accurate records of all outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag any discrepancies.
• Support the despatch team with administrative tasks as needed

Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently in a warehouse environment.
Strong communication skills (verbal and written) for coordinating with HGV and Forklift drivers, customers and internal departments.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
Strong problem-solving abilities and attention to detail.
Ability to work under pressure, remain calm and assertive whilst resolving discrepancies.

Just some of what we are able to offer includes:

• Competitive salary
• Interesting and challenging work
• Continued training, support and career development.
• The opportunity to work with and learn from, industry leading people who are committed to excellence

Our Ref: #LI-AM2