Shipping Clerk

SmartSourcing Ltd; Ware; On-site; GBP 20,000 - 24,000; Full time

Job summary

SmartSourcing Ltd. is seeking a Shipping Clerk in Ware for a 3‑month contract. The role manages daily despatch activities, schedules, and documentation to ensure on-time, accurate delivery while liaising with customers, carriers and internal teams.

You will handle packaging, labeling, and compliance for domestic and international shipments, with a focus on accuracy and efficiency in a fast-paced environment.

Qualifications

• Experience in despatch operations handling shipping processes.
• Strong organization and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail in order processing and documentation.
• Ability to work under pressure and meet deadlines.
• Problem-solving skills and proactive thinking.
• Knowledge of logistics and transportation processes.
• Familiarity with MS Office and ERP/WMS systems (SAP/Oracle) advantageous.
• Candidates must wear safety boots.

Responsibilities

• Coordinate and schedule daily despatch activities to meet delivery deadlines.
• Prepare and manage despatch schedules, ensuring efficient and timely transportation of goods.
• Verify and cross-check outgoing shipments against customer orders and documentation.
• Ensure all goods are appropriately labelled, packaged, and meet quality standards before despatch.
• Liaise with customers, carriers, and internal teams to confirm delivery requirements and address queries.
• Provide regular updates to stakeholders on delivery schedules, delays, or issues.
• Prepare and process all necessary shipping documents, including invoices, packing lists, and delivery notes.
• Ensure compliance with legal, safety, and regulatory requirements for domestic and international shipments.
• Work closely with warehouse staff to manage stock levels and allocate inventory for despatch.
• Monitor and report discrepancies or damage to inventory and shipments.

Skills

Despatch experience

Organizational skills

Communication skills

Attention to detail

Ability to work under pressure

Problem-solving skills

Logistics knowledge

MS Office Suite / ERP/WMS familiarity

Safety boots

Tools

SAP

Oracle

Job description

Shipping Clerk, Ware, 3 month contract

8am-5pm Monday-Thursday

8am-2.30pm Friday

The Shipping Clerk/Despatch Coordinator is responsible for overseeing and coordinating the despatch process, ensuring that goods are packaged, scheduled, and delivered accurately, on time, and in compliance with company standards and customer requirements. This role involves effective communication with internal departments, external suppliers, and customers to facilitate seamless despatch operations.

Key Responsibilities:

• Coordinate and schedule daily despatch activities to meet delivery deadlines.
• Prepare and manage despatch schedules, ensuring efficient and timely transportation of goods.
• Verify and cross-check outgoing shipments against customer orders and documentation.
• Ensure all goods are appropriately labelled, packaged, and meet quality standards before despatch.
• Liaise with customers, carriers, and internal teams to confirm delivery requirements and address queries.
• Provide regular updates to stakeholders on delivery schedules, delays, or issues.
• Prepare and process all necessary shipping documents, including invoices, packing lists, and delivery notes.
• Ensure compliance with legal, safety, and regulatory requirements for domestic and international shipments.
• Work closely with warehouse staff to manage stock levels and allocate inventory for despatch.
• Monitor and report discrepancies or damage to inventory and shipments.

Skills and Competencies:

• Good in/despatch experience
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy in order processing and documentation.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving skills and ability to think proactively.
• Knowledge of logistics and transportation processes.
• Proficient in MS Office Suite (Word, Excel) and ERP/WMS software (eg, SAP, Oracle, or similar systems) an advantage
• Candidates must have safety boots

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all