Despatch Administrator

Walkersshortbread; Elgin; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee discount 25%

Pension after 3 months

Life Assurance

Holiday allowance

Canteen subsidies

Health & Well-being (Bupa)

Long service awards

Family/Maternity/Paternity leave

Job summary

Walkers Shortbread in Elgin is looking for a full-time Despatch Administrator to join our Despatch Team. The role covers couriers, enquiries, checking order progress with production, and arranging collections/hauliers.

It is 38 hours per week with hours 08:00-16:30 Mon-Thu and 08:00-14:30 Fri. Responsibilities include general admin, ensuring orders progress to despatch on time, arranging despatch paperwork, liaising with warehouse and internal departments, handling emails and calls, and dealing

Qualifications

• General administration and despatch experience preferred.
• Ability to manage multiple tasks and prioritise effectively.
• Excellent communication with internal teams and suppliers.

Responsibilities

• General administration duties within the department.
• Checking orders progress from production to despatch to meet due dates.
• Arranging and producing despatch paperwork.
• Arranging orders with warehouse staff and liaising with internal departments.
• Checking emails and replying or escalating as needed.
• Answering phone calls.
• Dealing with external suppliers as needed.

Skills

IT skills

Verbal & written communication

Prioritise workload

Initiative

Numeracy

Team player

Punctuality

Tools

Microsoft 365

Job description

About The Role

We have an exciting opportunity to join our Elgin Despatch Team on a full time basis.

Your main focus will be responsible for the office duties covering couriers, enquiries, checking order progress with production, and arranging collections/hauliers. This is a permanent role, working 38 hours a week. Working hours:

08:00-16:30(M-Th)/08:00-14:30 (F)

Responsibilities include;

• General administration duties within the department
• Checking orders are progressing from initial production until despatch to meet despatch due fates on time, including liaising with internal departments
• Arranging and producing despatch paperwork
• Arranging for orders to be collated once complete with the warehouse staff and liaising with internal departments to allow the orders to despatch
• Checking emails, responding as needed or highlighting to senior members of the department ones they need to deal with.
• Answering phone calls
• Dealing with external suppliers as needed

The type of person we are looking for:

• Good IT skills preferable with Microsoft 360 package
• Good verbal and written communication skills
• Ability to prioritise workload
• Able to work on their own initiative
• Strong in numeracy
• Team player
• Punctual with a good work ethic

Why Join Us:

• 25% employee discount when purchasing our product from our own shops
• Auto-enrolment into our pension scheme after 3 months
• Life Assurance
• Generous holiday allowance which increases with length of service
• Subsidised employee canteen services
• Healthcare and Well-being benefits, including eligibility for Bupa
• Long Service Awards
• Family/Maternity/Paternity leave

About Us

Our people have always been at the heart of everything we do, and without them, we couldn't be Scotland at it's finest. Proving good, reliable employment to our local community has been at the core of Walker's values sine the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can't wait to have you as part of our team.