Desktop technician

JobsTrackR; Newsham; On-site; GBP 26,000 - 38,000; Full time

Job summary

JobsTrackR is seeking an IT Support Officer / ICT Support Technician to join our busy ICT team in Newsham. You will provide support across hardware, software, and network technologies, helping keep systems running smoothly.

You will troubleshoot user issues, assist with network administration, and contribute to a secure IT environment. The role offers a friendly team and opportunities to develop networking and infrastructure skills.

Qualifications

• Experience in IT/ICT support.
• Knowledge of networking, connectivity and cabling.
• Exposure to VPNs, firewalls and Windows Server environments.
• Understanding of Active Directory, backup and recovery processes, and network printing.
• PowerShell knowledge would be advantageous.

Responsibilities

• Support users and troubleshoot hardware and software issues.
• Assist with network administration and infrastructure maintenance.
• Help maintain a secure and reliable IT environment.

Skills

IT support

Networking

VPNs

Active Directory

PowerShell

Tools

Windows Server

Firewalls

VPN Technologies

Job description

IT Support Officer / ICT Support Technician

We're looking for a motivated IT Support professional to join a busy ICT team, providing support across a wide range of systems, infrastructure, and network technologies.

You’ll be responsible for supporting users, troubleshooting hardware and software issues, assisting with network administration, and helping maintain a reliable and secure IT environment.

What we’re ideally looking for:

• Experience in IT/ICT support
• Knowledge of networking, connectivity and cabling
• Exposure to VPNs, firewalls and Windows Server environments
• Understanding of Active Directory, backup and recovery processes, and network printing
• PowerShell knowledge would be advantageous

This is an excellent opportunity for someone looking to develop their networking and infrastructure skills while working within a supportive team environment.

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared