Desktop Support Engineer - Yeovil

DXC Technology; Yeovil; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

DXC Select – benefits package

Perks at Work

DXC incentives

Job summary

DXC Technology in Yeovil is seeking an experienced Desktop Support Engineer to support one of our clients on-site. You will be responsible for desktop/laptop/VDI builds, software deployment, asset management and end-user troubleshooting in a fast-paced environment.

The role is full-time, 37.5 hours per week, Monday to Friday, with potential overtime and on-call duties. Applicants must be eligible for SC Security Clearance and able to travel locally as needed.

Qualifications

• Microsoft Windows 10/11 deployment, configuration, and support.
• Experience with software deployment and end-user support in a Deskside role.
• Knowledge of SCCM and OS/Applications deployment.
• Strong verbal and written communication; ability to log calls and document issues clearly.

Responsibilities

• Desktop / Laptop / VDI build, configuration, deployment to end users
• Software installation / deployment
• Asset and peripheral deployments
• In depth investigation into issues
• Work as part of a support team with laptop, desktop and VDI terminals support calls
• Hardware installation / upgrade / break fix for desktop, laptop, and server
• Smartphone support (Android & iOS)
• VIP support
• Assisting with customer projects
• Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)

Skills

Microsoft Windows 10/11

Microsoft Office 2016+

SCCM

Deskside support

Communication skills

Time management

Teamwork

Tools

SCCM

Entra

Trellix EPO

VPN

BitLocker

Cisco VPN

F5

Zscaler

Job description

Job Description

At DXC Technology, we’re people first. Why? Because it’s people that get the job done.

Job Description

At DXC Technology, we’re people first. Why? Because it’s people that get the job done.
We have a flexible, autonomous, and open work culture. It’s successful because we have character: we’re proactive, collaborative, and ambitious; we find solutions, set standards, and make things happen. We’re focused on the future, so we keep our employees at the cutting‑edge of their fields with personalized training programs. At DXC, you’ll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do.
We are currently looking for an experienced Desktop Support Engineer to support one of our clients based on‑site in Yeovil.
This is a full‑time, position working a 37.5‑hour week Monday to Friday. The ideal candidate will be required to have a flexible approach as overtime and on‑call duties may be required.
Due to the nature of our client's work the successful candidate will need to be eligible to obtain SC Security Clearance.

Responsibilities

• Desktop / Laptop / VDI build, configuration, deployment to end users
• Software installation / deployment
• Asset and peripheral deployments
• In depth investigation into issues
• Work as part of a support team with laptop, desktop and VDI terminals support calls
• Hardware installation / upgrade / break fix for desktop, laptop, and server
• Smartphone support (Android & iOS)
• VIP support
• Assisting with customer projects
• Occasional travel required around the area to help cover Leave at sites (within a 2hr travel)

What We’re Looking For

• Microsoft Windows 10, and 11 Operating Systems – Deployment, configuration, and support
• Support Microsoft Office 2016 onwards
• Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
• Knowledge of Microsoft SCCM and OS / Application deployment
• Good verbal communication with an ability to communicate to all levels
• Good written communication: concise and accurate call logging, documentation, and email correspondence
• Good time management / organisational skills
• Work well as part of a team or independently

Desirable Skills / Qualifications

• Microsoft Windows 10 and / or 11 training, certification, and experience
• Legacy Operating Systems
• Active Directory management
• Understanding of Microsoft SCCM
• Experience of Microsoft Entra
• Experience of Trellix EPO and client‑side agents
• Experience of client‑side Wi‑Fi configuration and troubleshooting
• Experience of Windows Security configuration
• Experience of client encryption and VPN - Trellix, BitLocker, Cisco, F5 and Zscaler
• Previous experience in a similar role
• Willing to learn new skills and technologies
• Clean full driving license

What We Will Do For You

• Competitive compensation
• Pension scheme
• DXC Select – Our comprehensive benefits package (includes private health/medical insurance, gym membership and more)
• Perks at Work (discounts on technology, groceries, travel and more)
• DXC incentives (recognition tools, employee lunches, regular social events etc.)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.