On-Site Desktop Support Engineer (SC Clearance)

DXC Technology Inc.; Yeovil; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Private health insurance

Gym membership

Perks at Work discounts

DXC incentives

Job summary

DXC Technology Inc. is seeking an experienced Desktop Support Engineer for on-site work in Yeovil. This full-time role is 37.5 hours per week, Monday to Friday, with potential overtime and on-call duties. The candidate must be prepared to obtain SC Security Clearance.

You will build/deploy desktops, laptops, and VDI environments, install software, and support end users, devices, and VIPs. Travel within the area may be required.

Qualifications

• Windows 10/11 deployment, configuration and support.
• Office 2016+ deployment and support.
• Proven deskside hardware/software troubleshooting experience.
• Knowledge of SCCM OS/App deployment and AD management.
• Strong verbal and written communication; able to log calls clearly.

Responsibilities

• Build/deploy desktops, laptops, and VDI to end users.
• Install and deploy software and updates.
• Manage assets and peripherals at sites.
• Investigate issues in depth and resolve promptly.
• Support laptop/desktop/VDI users as part of a team.
• Install/upgrade hardware for desktop, laptop, and server.
• Provide smartphone support (Android & iOS) and VIP support.
• Assist with customer projects and travel within area (2h).

Skills

Windows 10/11

Microsoft Office 2016+

Deskside support

SCCM knowledge

Active communication

Time management

Team player

Tools

SCCM

Active Directory

Entra

Trellix EPO

VPN

Job description

DXC Technology Inc. is seeking an experienced Desktop Support Engineer for on-site work in Yeovil. This full-time role is 37.5 hours per week, Monday to Friday, with potential overtime and on-call duties. The candidate must be prepared to obtain SC Security Clearance.

You will build/deploy desktops, laptops, and VDI environments, install software, and support end users, devices, and VIPs. Travel within the area may be required.