Desktop Support Engineer – Trading Floor IT Specialist

Inara; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading financial firm in London is seeking a Desktop Support Analyst to provide 1st and 2nd line support for approximately 350 users, including front-office traders. The role involves troubleshooting hardware/software issues, managing updates via SCCM, and investigating security vulnerabilities. Candidates should have over 3 years of experience in desktop IT support and strong knowledge of Windows 11 and Office 365. This position offers the chance to become part of a high-performing team critical to the business's success.

Qualifications

• 3+ years of experience in desktop or IT support.
• Strong technical skills in Windows 11 and Office 365.
• Experience with DNS, DHCP, and basic networking.

Responsibilities

• Provide 1st & 2nd line IT support.
• Troubleshoot hardware and software issues.
• Manage patching and updates.

Skills

Desktop IT support experience

Excellent communication

Windows 11 knowledge

Office 365 proficiency

SCCM knowledge

Tools

SCCM

PowerShell

Citrix

Job description

A leading financial firm in London is seeking a Desktop Support Analyst to provide 1st and 2nd line support for approximately 350 users, including front-office traders. The role involves troubleshooting hardware/software issues, managing updates via SCCM, and investigating security vulnerabilities. Candidates should have over 3 years of experience in desktop IT support and strong knowledge of Windows 11 and Office 365. This position offers the chance to become part of a high-performing team critical to the business's success.