Desktop Support Engineer: AD/O365 & Bloomberg Pro

Koud; Tipton; On-site; GBP 32,000 - 52,000; Full time

Job summary

Koud is seeking a Desktop Support Engineer to join a client in the financial sector. You will provide on-site IT support for end users, administer Active Directory, manage Office 365, and perform basic Microsoft Intune tasks to keep devices running smoothly.

The role requires hands-on troubleshooting, strong communication, and fluency in English; Portuguese and Spanish are a plus. Experience with Bloomberg is mandatory and familiarity with asset management tools is beneficial.

Qualifications

• Experience with L1-L3 IT support.
• Experience with Active Directory (users, groups, computers).
• Experience with Office 365 (licenses, users, groups).
• Experience with Bloomberg (mandatory) and PowerShell.
• Exposure to Microsoft Intune (basic device management).
• Hands-on troubleshooting and equipment handling.
• Strong communication and proactive problem solving.
• Fluent English required; Portuguese and Spanish are a plus.

Responsibilities

• Provide on-site support for end users (hardware, software, network, devices).
• Administer and manage Active Directory (users, groups, computers).
• Manage Office 365 (user accounts, groups, license assignments).
• Perform basic Microsoft Intune tasks (device management, user/group administration).
• Take care of asset management (laptops, monitors, cables, accessories).
• Keep the office organized: moving monitors/computers, setting up desks, checking cabling, and ensuring everything works smoothly.
• Collaborate with the IT team to improve processes and ensure users have the best support experience.

Skills

IT support (L1-L3)

Active Directory

Office 365

Bloomberg

PowerShell

Intune

Troubleshooting

Communication skills

English fluency

Portuguese

Spanish

Tools

Office 365

Bloomberg Terminal

Job description

Koud is seeking a Desktop Support Engineer to join a client in the financial sector. You will provide on-site IT support for end users, administer Active Directory, manage Office 365, and perform basic Microsoft Intune tasks to keep devices running smoothly.

The role requires hands-on troubleshooting, strong communication, and fluency in English; Portuguese and Spanish are a plus. Experience with Bloomberg is mandatory and familiarity with asset management tools is beneficial.