Dermatology Clinic Receptionist & Admin - Patient Care

Bupa; Greater London; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Private medical insurance

Company pension

Cycle to work scheme

Job summary

Bupa is seeking a Receptionist/Administrator at the Raynes Park Health Centre in London to deliver friendly, efficient patient service and support the clinic team. The role covers bookings, payments, documentation, and general admin across a 40-hour week, with shifts between 8:00 and 20:00, Monday to Saturday.

The successful candidate will have strong customer service experience, excellent communication skills, and a proactive, dependable approach, contributing to a smooth patient journey within

Qualifications

• Experience in a high-level customer-facing service environment.
• Excellent communication skills, both verbal and written.
• Able to work as part of a collaborative team.
• Strong organisational skills with attention to detail.

Responsibilities

• Check in patients and manage appointments to ensure a smooth patient journey.
• Answer incoming telephone calls promptly and professionally.
• Post letters and manage documentation with accurate audit trails.
• Assist doctors' and nurses' administrative needs and respond to queries.
• Follow SOPs for referrals, documentation and end-of-day tasks.

Skills

Customer service

Communication skills

Team player

Organizational skills

IT systems

Job description

Bupa is seeking a Receptionist/Administrator at the Raynes Park Health Centre in London to deliver friendly, efficient patient service and support the clinic team. The role covers bookings, payments, documentation, and general admin across a 40-hour week, with shifts between 8:00 and 20:00, Monday to Saturday.

The successful candidate will have strong customer service experience, excellent communication skills, and a proactive, dependable approach, contributing to a smooth patient journey within