Derby Trade Counter Sales Assistant — Bonus & Benefits

Wolseley; Nottingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Potential to earn bonuses

Enhanced maternity/adoption leave

Discounts (online and high street)

Job summary

Plumb Centre Derby is seeking a Sales Assistant to help customers at the trade counter with product recommendations and expert advice. You will handle phone and email enquiries, contact previous customers to win back business, and support warehouse tasks to ensure smooth branch operations.

The role offers a 40-hour week, with early start times and occasional Saturday mornings on a rota. The salary is £26,695 plus bonus and excellent benefits.

Qualifications

• Plumbing & heating knowledge is ideal.
• Previous face-to-face sales and customer service experience.
• Warehouse experience.
• Ability to deliver outstanding customer service.
• Team player willing to help in all areas to keep the branch running.
• Eager to learn with a positive and enthusiastic attitude.

Responsibilities

• Serve customers on the trade counter with advice and product recommendations.
• Respond to customer enquiries by phone & email promptly and courteously.
• Make outbound phone calls to previous customers to regain their business.
• Identify and pursue opportunities to drive sales within the branch, engaging new and existing customers.
• Carry out general warehouse duties including receiving stock and picking/packing orders.

Skills

Plumbing & heating knowledge

Face-to-face sales

Customer service

Warehouse experience

Team player

Positive attitude & work ethic

Job description

Plumb Centre Derby is seeking a Sales Assistant to help customers at the trade counter with product recommendations and expert advice. You will handle phone and email enquiries, contact previous customers to win back business, and support warehouse tasks to ensure smooth branch operations.

The role offers a 40-hour week, with early start times and occasional Saturday mornings on a rota. The salary is £26,695 plus bonus and excellent benefits.