Deputy Student Support Manager

eTeach UK Limited; Uxbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A higher education institution in the UK is looking for a proactive Deputy Student Support Manager to join their dedicated team. This role focuses on supporting the Student Support Manager and acting as the deputy safeguarding lead. The successful candidate will be committed to student welfare and possess experience in educational support settings. Responsibilities include providing staff training, safeguarding support, and assisting with well-being initiatives. Strong communication skills and knowledge of safeguarding practices are essential for this position.

Qualifications

• Experience in an educational support setting focusing on student needs.
• Strong understanding of safeguarding policies and student disciplinary processes.
• Ability to engage with a diverse student body.

Responsibilities

• Support the Student Support Manager and act as deputy safeguarding lead.
• Provide training and safeguarding support to staff and students.
• Assist in well-being, financial support, and disciplinary activities.

Skills

Proactive support

Communication skills

Student support experience

Safeguarding knowledge

Job description

Student Support is a key service area in the College offering non‑academic support and advice to students.

We are seeking an experienced, proactive, and student‑centred Deputy Student Support Manager to join our dedicated team. Reporting to the Student Support Manager, you would undertake responsibilities including:

• Supporting the Student Support Manager and act as deputy safeguarding lead to ensure that young and vulnerable learners in the College are protected from harm
• Providing training, safeguarding support and advice to staff and students
• Assisting the Student Support Manager in the main areas of student support, including well‑being and mental health support, financial support, disciplinaries, student voice activities and events and staff training.
• Leading on HE support across HRUC
• Acting as Deputy Safeguarding Lead

We are seeking to appoint an individual with a strong commitment to supporting students and the ability to communicate with and relate to a diverse range of people. You will have experience of working with students in an educational support setting, with good knowledge and experience of handling Safeguarding cases and student disciplinary issues.

Please note, we are unable to offer sponsorship for this role.

Notice for Recruitment Agencies:

HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.