Deputy Store Manager – Oxford Circus: Lead & Inspire

Dr. Martens; Ellesmere Port; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus incentives

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Mental Health Support

Employee Assistance Programme

Job summary

Dr. Martens is seeking a Deputy Store Manager for the Cheshire Oaks Outlet. You will be the right hand to the Store Manager, leading stock, operations, and a high-performing team to deliver exceptional customer experiences and meet commercial targets.

Throughout you will model DM values, drive coaching, and ensure brand standards while supporting strategic objectives and growth across the store’s busy trading periods.

Qualifications

• Experience leading a retail team and driving sales through coaching and development.
• Strong stock management and loss-prevention focus with great organisation.
• Proven ability to deliver exceptional customer service and a seamless in-store experience.

Responsibilities

• Own and lead stock and inventory operations to maximise sales and minimise loss.
• Maintain efficient back-of-house operations for high trading volumes.
• Coach and develop the team on stock processes, replenishment, and merchandising standards.
• Act as a keyholder and support store leadership in performance delivery.
• Collaborate with Store/Regional Merchandising to meet commercial objectives and promotions.
• Maintain a visible shop-floor presence and deliver engaging customer experiences.
• Drive operational excellence to ensure product availability supports conversion.

Skills

Leadership

Stock control

Customer service

People management

Tools

POS systems

Job description

Dr. Martens is seeking a Deputy Store Manager for the Cheshire Oaks Outlet. You will be the right hand to the Store Manager, leading stock, operations, and a high-performing team to deliver exceptional customer experiences and meet commercial targets.

Throughout you will model DM values, drive coaching, and ensure brand standards while supporting strategic objectives and growth across the store’s busy trading periods.