Deputy Store Manager: Lead Team, Earn Bonus

H&T Group plc; Leeds; Presencial; GBP 25.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday entitlement 30–33 days

Private healthcare

Cycle to work scheme

Season ticket loans

Staff discounts

Incentive schemes

Perks portal discounts

Descripción de la vacante

H&T Group plc is seeking a Deputy Store Manager in Leeds to lead a motivated team and deliver exceptional customer service. You’ll help drive store performance, manage operations, and ensure compliance with company standards, all while fostering an inclusive, supportive work environment.

The role offers a competitive salary of £28,250 per year with a discretionary bonus potential up to £2,400, and comprehensive benefits.

Formación

• Experience supervising or managing teams.
• Strong customer service and communication skills.
• Financial services or customer-facing experience.
• Willingness to work flexible hours.

Responsabilidades

• Support and motivate colleagues to achieve store goals and deliver outstanding service.
• Help train and develop a flexible, multi-skilled team that meets customer needs with confidence and care.
• Ensure a welcoming, professional in-store environment where every customer receives the right outcome for their situation.
• Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations.
• Drive performance and support the team in achieving key financial targets.
• Collaborate with the wider area team, sharing insights and best practices to support overall business success.
• Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption.

Conocimientos

Leadership

Customer service

Communication

Team management

Descripción del empleo

H&T Group plc is seeking a Deputy Store Manager in Leeds to lead a motivated team and deliver exceptional customer service. You’ll help drive store performance, manage operations, and ensure compliance with company standards, all while fostering an inclusive, supportive work environment.

The role offers a competitive salary of £28,250 per year with a discretionary bonus potential up to £2,400, and comprehensive benefits.