Deputy Store Manager — Lead Sales & Service Excellence

Pets at Home; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pet care company is seeking a Deputy Store Manager for their Balham store. In this dynamic role, you will drive sales growth, manage store operations, and lead a passionate team to deliver exceptional customer service. Previous management experience in retail is essential, along with strong communication and leadership skills. The position requires flexibility for a 7-day shift pattern, ensuring you can meet the business's needs. The company offers a supportive environment that values training and development.

Benefits

Annual bonus opportunities

28 days paid leave, rising to 33 days after 2 years

Birthday off

Life assurance worth 4x salary

4% company pension contribution

Colleague discounts

Qualifications

• Previous management experience in a retail environment.
• Passionate about sales, service delivery, and achieving results.
• Excellent communication and leadership skills.

Responsibilities

• Driving sales growth and achieving ambitious KPIs.
• Inspiring the team to deliver exceptional service.
• Overseeing store operations and compliance.

Skills

Management experience

Sales focus

Communication skills

Leadership skills

Job description

A leading pet care company is seeking a Deputy Store Manager for their Balham store. In this dynamic role, you will drive sales growth, manage store operations, and lead a passionate team to deliver exceptional customer service. Previous management experience in retail is essential, along with strong communication and leadership skills. The position requires flexibility for a 7-day shift pattern, ensuring you can meet the business's needs. The company offers a supportive environment that values training and development.