Deputy Store Manager: Lead, Coach & Drive Store Performance

B&M Retail; Evesham; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Flexible benefits

Job summary

B&M Retail in Evesham is hiring a Deputy Store Manager to support the Store Manager, drive sales and maintain high store standards. You’ll lead on the shop floor, model hands-on leadership, and step in when the Store Manager is absent, coordinating daily operations and customer service.

You should bring experience in fast-paced retail, a collaborative mindset, coaching skills and a passion for delivering excellent customer experiences.

Qualifications

• Experience leading a retail or high turnover environment.
• Strong coaching and development skills.
• Proven ability to deliver excellent customer service.

Responsibilities

• Support the Store Manager in driving sales, performance and store standards.
• Take ownership of the shop floor, leading by example daily.
• Step up to run the store in the Store Manager’s absence.
• Lead, coach and motivate your team to deliver their best.
• Drive KPIs and identify opportunities to improve performance.

Skills

Leadership

Team development

Customer focus

Job description

B&M Retail in Evesham is hiring a Deputy Store Manager to support the Store Manager, drive sales and maintain high store standards. You’ll lead on the shop floor, model hands-on leadership, and step in when the Store Manager is absent, coordinating daily operations and customer service.

You should bring experience in fast-paced retail, a collaborative mindset, coaching skills and a passion for delivering excellent customer experiences.