Deputy Store Manager — Lead, Coach & Drive Store Performance

B&M Retail; Doncaster; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Store discount

Colleague portal discounts

Job summary

B&M Retail is seeking a Deputy Store Manager to support a high-performing store in the Doncaster area. This hands-on leadership role involves supporting the Store Manager, owning the shop floor, and stepping up to lead in their absence.

Flexibility across days, evenings, weekends and bank holidays is essential. You will coach and develop your team, drive KPIs, and focus on delivering outstanding customer experiences in a fast-paced environment.

Qualifications

• Experience leading a fast-paced retail or high turnover store.
• Proven ability to coach and develop team members.
• Strong customer service focus and frontline leadership.
• Confident to step in for Store Manager when needed.
• Willingness to travel across the Doncaster area as required.

Responsibilities

• Support the Store Manager in driving sales, performance and standards.
• Own the shop floor and lead by example daily.
• Step up to run the store in the Store Manager’s absence.
• Lead, coach and motivate the team to deliver their best.
• Identify KPI opportunities and drive performance improvements.

Skills

Leadership

Customer service

People development

Coaching

Travel

Job description

B&M Retail is seeking a Deputy Store Manager to support a high-performing store in the Doncaster area. This hands-on leadership role involves supporting the Store Manager, owning the shop floor, and stepping up to lead in their absence.

Flexibility across days, evenings, weekends and bank holidays is essential. You will coach and develop your team, drive KPIs, and focus on delivering outstanding customer experiences in a fast-paced environment.