Deputy Store Manager Designate - Lead Pet Care Team

Home Limited; Trowbridge; Hybrid; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Annual bonus

28 days paid leave

Your birthday off

Life assurance 4x salary

4% company pension

Colleague discounts

Job summary

Pets at Home is seeking a Deputy Store Manager Designate to support store teams across Trowbridge, Chippenham and Bath. You’ll step in for the Store Manager, lead recruitment, performance management and daily operations to deliver outstanding service for pets and their owners.

With at least one year of management experience in retail, you’ll drive sales, ensure health and safety compliance, and inspire your team. A 7-day shift pattern, including weekends and bank holidays, is required.

Qualifications

• At least 1 year of management experience in a retail environment.
• Strong leadership and communication skills.
• Flexible to a 7-day shift pattern, including weekends and bank holidays.
• Passionate about learning and training in customer service and pet care.

Responsibilities

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store’s overall success.

Skills

Leadership

Communication

Customer service

Management experience

Job description

Pets at Home is seeking a Deputy Store Manager Designate to support store teams across Trowbridge, Chippenham and Bath. You’ll step in for the Store Manager, lead recruitment, performance management and daily operations to deliver outstanding service for pets and their owners.

With at least one year of management experience in retail, you’ll drive sales, ensure health and safety compliance, and inspire your team. A 7-day shift pattern, including weekends and bank holidays, is required.