Deputy Designate Manager

Home Limited; Duckmanton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual bonus

Paid leave 28–33 days

Birthday off

Life assurance 4x salary

Company pension 4%

Staff discounts

Job summary

Pets at Home in Chesterfield is seeking a Deputy Store Manager Designate to work alongside local Store Managers, overseeing day-to-day operations and delivering an excellent customer and pet care experience.

You will lead teams, recruitment, stock control, and health and safety, and act as Duty Manager when required. A 7-day shift pattern, 6 months of training, and a generous benefits package are included.

Qualifications

• Have at least 1 year of management experience in a retail environment.
• Are flexible to work a 7-day shift pattern, including weekends and bank holidays.
• Have excellent communication and leadership skills to engage and inspire your team.
• Are ready to commit to 6 months of training, covering customer service, health and safety, and pet care.

Responsibilities

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
• Driving sales performance and achieving key KPIs.
• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
• Acting as Duty Manager when the Store Manager is unavailable.
• Leading by example and contributing to the store’s overall success.

Skills

Management experience

Retail

Leadership

Job description

Deputy Manager Designate – Chesterfield- 39 Hours

Who are we? We’rePets at Home– if you’re someone who loves pets, you might know already know about our range of Pet Care Centres, Pets Grooming salons, and Vets for Pets practices around the UK. Our Pet Care Centres are community-focused pet care stores – where local people work with local pet owners and help local pets.

What’s the role? As aDeputy Store Manager Designateyou’ll work closely with several Store Managers in the local area to oversee the store’s day-to-day operations and ensure the best possible experience for our customers and their pets.

When the Store Manager is unavailable, you’ll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.

Your key responsibilities will include:

• Inspiring and leading your team to create a fun, engaging, and customer-focused environment.

• Driving sales performance and achieving key KPIs.

• Overseeing store operations, including recruitment, stock management, and compliance with health and safety.

• Acting as Duty Manager when the Store Manager is unavailable.

• Leading by example and contributing to the store’s overall success.

We’ll provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.

Who are we looking for? We’d love to hear from you if you:

• Have at least1 year of management experiencein a retail environment.

• Are passionate about retail and delivering exceptional results.

• Are flexible to work a7-day shift pattern, including weekends and bank holidays.

• Have excellent communication and leadership skills to engage and inspire your team.

• Are ready to commit to6 months of training, covering customer service, health and safety, and pet care.

Benefits

We reward our management team with a comprehensive package designed to support your well-being, including:

• Annual bonusopportunities.

• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).

• Your birthday offto celebrate in style.

• Life assuranceworth 4x your annual salary.

• A4% company pension contribution.

• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Click here to read our Values & Behaviours

Click here for more details and other benefits

Join Us!

Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.