Deputy Service Manager (Supported Accomadation)

Inicio Group Ltd; Stalybridge; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Induction training

Employee assistance programme

Pension scheme

Annual leave 30-33 days

DBS costs refunded

Long service rewards

Crisis fund for hardship

Referral programme

Company events

Job summary

Inicio Group Ltd. is hiring a Deputy Service Manager for our supported accommodation services in England. You will work with the Supported Accommodation Manager to run homes, ensure high standards of care and compliance, and directly support young people, while nurturing development and aspirations.

The role emphasizes strong leadership, safeguarding expertise, and active involvement in decision-making within a supportive team and organisation.

Qualifications

• Diploma Level 3/4 in Children, Young People and Families practitioner.
• Must hold or be willing to work Level 5 in CYF Manager or undertake this.
• Minimum 2 years’ experience in children's social care or related setting.
• Knowledge of regulatory requirements and safeguarding.

Responsibilities

• Lead and manage daily operations of the home.
• Oversee and tailor support and safety intervention plans.
• Build relationships with young people, families and external agencies.
• Champion the ECHO program ensuring young voices are central.
• Support colleague development through training and guidance.
• Maintain records and ensure regulatory compliance.
• Act as deputy to the Service Manager.
• Promote education, personal development and life skills.

Skills

Leadership

Communication

Regulatory knowledge

Education

Diploma Level 3/4 in Children, Young People and Families

Level 5 in CYF Manager

Job description

Deputy Service Manager (supported accommodation)
Required for our service in Tameside

• £500 welcome bonus (£250 on successful completion of induction, £250 on successful completion of probation)
• £32,857.50 per Anum (based on 37.5 hours per week)

About Us:

Inicio is one of the UK’s largest providers of Care, Support, and Education to Children, Young People, & Families.

We operate homes across various regions of England, providing nurturing and supportive environments for young people in need of accommodation under The Supported Accommodation (England) Regulations2023. Our dedicated team of professionals are committed to making a positive impact on the lives of young people by providing them with a safe and supportive living environment.

Job Description:

As a Deputy Service Manager, you’ll play a vital role in the smooth running and development of our supported accommodation homes. Working closely with the Supported Accommodation Manager, you’ll lead daily operations, ensure high standards of care and compliance, and provide direct support to young people. You’ll foster a nurturing environment that promotes well-being, development, and future aspirations, while also supporting colleague development and embodying our core values in everything you do.

Responsibilities:

• Lead and manage daily operations of the home.
• Oversee and tailor support and safety intervention plans.
• Build strong relationships with young people, families, colleagues, and external agencies.
• Champion our ECHO program, ensuring young voices are central to decision-making.
• Support colleague development through training, feedback, and guidance.
• Maintain accurate records and ensure compliance with legal and regulatory standards.
• Act as deputy to the Service Manager.
• Promote education, personal development, and life skills among young people.
• Promote the involvement of young people in decision-making processes, actively encouraging their participation and listening to their perspectives.

Requirements:

• Hold a Diploma Level 3/4 in Children, Young People, and Families practitioner.
• Hold or be willing to work Level 5 in Children, Young People and Families Manager or be willing to undertake this.
• Minimum 2 years’ experience working in children's social care, supported accommodation or similar setting.
• Knowledge of regulatory requirements, legislation, and best practices in supported accommodation, safeguarding and child protection.
• Proven leadership experience in a care or support setting.
• Strong communication and interpersonal skills, with the ability to build positive relationships with staff, young people, families, and external stakeholders.
• A compassionate and empathetic nature, with a genuine commitment to improving the lives of young people.
• Excellent organisational skills, with the ability to manage priorities, meet deadlines, and handle multiple responsibilities effectively.
• Flexibility to work on a shift basis.

Benefits:

• Intensive induction and continuous professional development opportunities.
• Employee assist programme.
• Cash health plan.
• Pension scheme.
• 30-33 days annual leave entitlement.
• DBS costs refunded during induction.
• Long service rewards.
• Crisis fund for times of hardship.
• Referral programme.
• Company events.

At Inicio, we are committed to creating a safe and inclusive environment for the young people within our duty of care and our dedicated employees. We encourage applicants from diverse backgrounds who share our passion for making a positive impact on the lives of young people to apply.

Welcome bonus T&C's: Inicio Group reserves the right to reclaim the welcome bonus if the employee voluntarily leaves or is dismissed for misconduct within 12 months of their start date. Any reclaim will be calculated on a pro-rata basis at 1/12th of the total bonus for each full month not completed.