Deputy Service Manager

Langley Trust; Ramsbottom; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

30 days leave

Pension 8% match

Life assurance

GP service

Counselling & legal advice

Health Cash Plan

Flexible benefits

Maternity pay

DBS checks

Blue Light Card discounts

Long Service Awards

Job summary

Langley Trust in Bury is seeking a compassionate Deputy Service Manager to lead with Christian values, support staff and deliver high-quality, person-centred housing services.

You will deputise for the Service Manager, manage rotas, ensure safeguarding, and build partnerships while developing teams in a dynamic, supportive environment.

This permanent full-time role offers 40 hours per week and a salary of £40,178 per year with a competitive rewards package.

Qualifications

• Experience in supported housing, care or voluntary sector.
• Strong Christian values and ethos.
• Ability to motivate teams and manage challenging situations with professionalism.

Responsibilities

• Provide Christ-centred leadership and promote the Trust’s values.
• Deputise for the Service Manager and contribute to service development.
• Lead and develop staff, manage rotas, training, and safeguarding.
• Oversee person-centred support, risk management, and records.
• Build partnerships, manage referrals and drive service improvements.

Skills

Leadership

Staff development

Safeguarding

Risk management

Partnership management

Communication

Job description

Lead with purpose. Support change. Help people rebuild their lives.

Langley has a fantastic opportunity for a compassionate, resilient, and proactive Deputy Service Manager with good communication and interpersonal skills to join our team in Bury. This role is a permanent full time role working 40 hours per week. The successful candidate will receive a salary of £40,178 per annum.

REWARDS PACKAGE

• 30 days annual leave
• Pension scheme with employer contributions matched up to 8%
• Life assurance up to 3 times your salary
• SmartHealth 24/7 online GP service
• 24/7 Employee Assistance Programme, including counselling and legal advice
• Funded Health Cash Plan
• Flexible benefits package, including Holiday Trading and Cycle Scheme
• Enhanced maternity pay and menopause support
• Paid DBS checks and renewals
• Access to Blue Light Card discounts and Long Service Awards

KEY RESPONSIBILITIES

• Provide Christ-centred leadership, promoting the Trust’s values and creating an inclusive, supportive environment for clients, staff and stakeholders.
• Support delivery of service objectives and performance targets, deputising for the Service Manager and contributing to service development.
• Lead, supervise and develop staff, ensuring effective rotas, training, communication and safe service delivery.
• Oversee high-quality, person-centred support, including support planning, safeguarding, risk management, medication and accurate record keeping.
• Build effective partnerships, manage referrals and resources, monitor service performance and drive continuous improvement in line with Trust policies and standards.

ABOUT YOU

• A committed Christian with a strong understanding of Christian values, passionate about supporting and empowering people from disadvantaged backgrounds.
• An experienced and compassionate leader with a background in supported housing, care, or the voluntary sector, able to motivate teams and manage challenging situations with professionalism and empathy.
• A confident communicator and team player who can build effective relationships, maintain high standards of safeguarding and support, and thrive in a dynamic, fast-paced environment.

The successful candidate will be a practicing Christian who will create an environment where people feel valued, empowered and equipped to do their best work. This person will play a full part to further the organisational aims and provide strong Christian leadership to allow Langley to be a leader within the different sectors in which it operates. The postholder will always uphold the Trust’s Christian ethos and Christ like culture and therefore there is an occupational requirement for the post holder to be a practicing and professing Christian under the Equality Act 2010.

Please note that the successful candidate will need to be happy to adapt to change and flexible in their duties. No one day will be the same so the ability to refocus frequently is important.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory enhanced DBS check with adult barred list and BPSS check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide.