Deputy Service Manager

Ad Talent; Chipstead; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Annual bonus

Annual leave

DBS check

Job summary

Transforming Support is seeking a Deputy Service Manager to lead its large supported living service in Chipstead. You will work with the Registered Manager to oversee daily operations, supervise staff and ensure person-centred, safe, high-quality support for adults with learning disabilities, autism and complex needs.

This full-time, permanent role offers a discretionary £1,000 annual bonus, 28 days of annual leave and a fully funded enhanced DBS check.

Qualifications

• Experience leading or supervising a team of care staff.
• Experience supporting adults with learning disabilities/autism or complex needs.
• Strong communication, organisational and decision-making skills.

Responsibilities

• Support the Registered Manager with daily service operations and staff management.
• Provide visible, approachable leadership and direction in a busy supported living service.
• Coordinate with multidisciplinary teams and external partners to deliver effective support.
• Promote person-centred, recovery-focused wellbeing approaches.
• Support assessments, new placements and safe transitions into the service.
• Monitor quality and governance through audits and service improvement plans.
• Contribute to staffing decisions, service development and improvements.
• Assist in monitoring budgets and resource use; participate in on-call rota and night checks.

Skills

Leadership

People management

Communication

Budget management

Governance & audits

Partnership development

Job description

Ready to lead in supported living? Join us as Deputy Service Manager and help adults with complex needs achieve greater independence.

Deputy Service Manager

Location: Chipstead, Surrey, CR5 3QW
Salary: £32,000 per annum
Contract: Full time, permanent
Hours: 37.5 hours per week
Working pattern: Five days per week across Monday to Sunday, including participation in the on call rota and night spot checks where required

Lead a team. Help people build more independent lives.

Are you an experienced care professional looking for a leadership role where you can support colleagues, improve service quality and make a lasting difference?

Transforming Support is looking for a Deputy Service Manager to help lead its large supported living service in Chipstead. You will work closely with the Registered Manager, supporting adults with learning disabilities, autism, mental health needs and other complex needs.

This is a practical, people focused leadership role. You will guide the team, oversee daily operations and help ensure every person receives support that reflects their individual strengths, choices and aspirations.

This is a full time, permanent position, and we welcome applications from both men and women.

Benefits include: A discretionary £1,000 annual bonus, 28 days' annual leave including bank holidays and a fully funded enhanced DBS check.

About Transforming Support

Transforming Support provides person centred supported living and outreach services for adults with learning disabilities, autism and complex needs across the UK.

Our vision is to help people live quality lives, achieve their goals and exercise choice and control. We recognise individual strengths and work to create an environment where both the people we support and our colleagues can thrive.

What you'll be doing

• Supporting the Registered Manager with daily service operations and the operational management of the staff team.
• Guiding, supporting and motivating colleagues to deliver consistently high standards.
• Providing visible, approachable leadership and clear direction within a busy supported living service.
• Working with multidisciplinary teams and external partners to coordinate effective support.
• Promoting person centred, recovery focused approaches to wellbeing.
• Supporting assessments, new placements and safe transitions into the service.
• Maintaining high standards of quality and governance through audits and Service Improvement Plans.
• Helping shape decisions about staffing, service development and improvements.
• Working with the Registered Manager to monitor budgets and use resources effectively.
• Participating in the on call rota and carrying out night spot checks where required.

About you

You will have experience managing or supervising a team and supporting adults with autism or learning disabilities.

We are looking for someone who brings:

• The confidence to provide clear operational leadership.
• A supportive approach to guiding and motivating colleagues.
• Experience developing services that respond to the needs of local communities.
• Experience building productive partnerships with other organisations.
• Strong communication, organisation and decision making skills.
• A clear commitment to person centred support, dignity and independence.
• The ability to balance daily priorities with longer term service improvements.
• Flexibility to work the required pattern, including on call responsibilities and night spot checks where req