Deputy Registrar, Reg of Bth Dth & Mrg

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

West Midlands Pension Fund

30 days holiday increasing with length

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham City Council is seeking a Deputy Registrar on a permanent basis, offering a Grade B salary of £29,542 - £35,570. The role requires working 36.5 hours per week with flexible hours including weekends and bank holidays as required.

You will join a public service focused on births, deaths, marriages, and civil partnerships. The successful candidate will demonstrate strong customer service, organisational skills, IT competency, and the ability to adapt to evolving service delivery in a

Qualifications

• Experience in a customer-facing role.
• Strong organisational and accuracy skills.
• Excellent communication skills.
• IT confident and able to use systems and spreadsheets.
• Ability to work under pressure.
• Willingness to learn and develop.
• Flexible and adaptable in approach.

Responsibilities

• Register births, deaths, marriages and civil partnerships.
• Provide a high-quality and compassionate service.
• Maintain accurate statutory records.
• Support and train colleagues.
• Assist in modernising our service delivery.
• Work flexibly, including weekends and emergencies when required.

Skills

Customer-facing

Organisational skills

Communication skills

IT proficient

Working under pressure

Willingness to learn

Flexibility/adaptability

Tools

Microsoft Office

Job description

Birmingham City Council

Deputy Registrar

Permanent

Grade B £29,542 - £35,570

Consultation grade - subject to formal evaluation under the Equal Pay Programme

Working 36.5 hours per week (variable working hours including weekends and bank holidays as required)

Be part of a vital public service at a time of local and national transformation. Birmingham Register Office is the largest and most diverse registration district in the country, delivering essential statutory services at key moments in people’s lives — from the joy of births and marriages to the sensitivity of registering deaths.

We are looking for a professional, adaptable and forward-thinking individual to join our team as a Deputy Registrar. This is a unique opportunity to contribute to a service that is both deeply rooted in statutory responsibility and evolving to meet future national expectations.

Why this role matters

The Registration Service is entering a period of significant change and modernisation.

Delivers essential statutory services to the public.

Supports digital transformation and evolving customer expectations.

Helps shape a flexible and progressive Register Office.

What You Will Do

• Register births, deaths, marriages and civil partnerships.
• Provide a high-quality and compassionate service.
• Maintain accurate statutory records.
• Support and train colleagues.
• Assist in modernising our service delivery.
• Work flexibly, including weekends and emergencies when required.

What You Will Need To Be Able To Demonstrate

• Experience in a customer-facing role.
• Strong organisational and accuracy skills.
• Excellent communication skills.
• IT confident and able to use systems and spreadsheets.
• Ability to work under pressure.
• Willingness to learn and develop.
• Flexible and adaptable in approach.
• Experience in registration services is highly desirable but not essential. Applicants from customer service, administrative, legal or regulated environments are encouraged to apply.

What We Offer In Return…

• Membership of West Midlands Pension Fund – with generous employer contributions
• Enhanced Holiday Entitlement – 30 days, increasing with length of service
• My Rewards Scheme – access to over 800 brands providing discounts and savings
• Health and wellbeing support – independent and confidential employee assistance and counselling

Job Description And Person Specification

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.