Deputy Registrar — Modernise Registration Services

Birmingham City Council; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement – 30 days

My Rewards Scheme

Health and wellbeing support

Job summary

Birmingham City Council’s Register Office invites applications for the Deputy Registrar role. This permanent post offers a chance to contribute to vital statutory services in a large, diverse registration district.

The successful candidate will register vital events, maintain records, support colleagues and help modernise service delivery, with flexible hours including weekends and bank holidays.

Qualifications

• Experience in a customer-facing role.
• Strong organisational and accuracy skills.
• Excellent communication skills.
• IT confident and able to use systems and spreadsheets.

Responsibilities

• Register births, deaths, marriages and civil partnerships.
• Provide a high-quality and compassionate service.
• Maintain accurate statutory records.
• Support and train colleagues.
• Assist in modernising our service delivery.
• Work flexibly, including weekends and emergencies when required.

Skills

Customer service

Attention to detail

Communication skills

IT systems

Tools

MS Office

Spreadsheets

Job description

Birmingham City Council’s Register Office invites applications for the Deputy Registrar role. This permanent post offers a chance to contribute to vital statutory services in a large, diverse registration district.

The successful candidate will register vital events, maintain records, support colleagues and help modernise service delivery, with flexible hours including weekends and bank holidays.