Deputy Superintendent Registrar - 00964

West Berkshire Council; Newbury; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Training & development opportunities

Local government pension scheme

Family-friendly policies

Generous annual leave 28 days + 5 days

Job summary

West Berkshire Council is seeking a Deputy Superintendent Registrar to join our Registration Service in Newbury. The role focuses on supporting customers through marriages, civil partnerships and citizenship ceremonies with a professional, compassionate approach.

This maternity cover is full-time, with potential for flexible hours. Candidates should be organised, with excellent communication and strong administrative experience in a customer-focused environment.

Qualifications

• Experience in customer-facing roles with a focus on accuracy and service delivery.
• Proven ability to manage multiple tasks and meet deadlines.
• Experience in handling registrations or ceremonial bookings is advantageous.

Responsibilities

• Process administration and bookings for register office functions.
• Ensure delivery of statutory and non-statutory services.
• Attest notices of marriage and civil partnership.
• Conduct and register marriages, civil partnerships and citizenship ceremonies in line with legislation.

Skills

Outstanding communication

Strong organisational skills

Meticulous attention to detail

Administrative experience

Job description

Join our friendly and professional Registration Service team as a Deputy Superintendent Registrar. This rewarding role involves supporting customers through important life events, from conducting marriages, civil partnerships and citizenship ceremonies, you will play an important part in providing a professional, compassionate and customer-focused service.

We are looking for an organised and personable individual with excellent communication skills and a commitment to customer service. This is a maternity cover position, offered on a full-time basis, although alternative working hours will be considered for the right candidate.

The role

• Processing administration and bookings for all register office functions
• Ensuring the delivery of both statutory and non statutory services.
• Attesting notices of marriage and civil partnership.
• Conducting and registering marriage, civil partnership, and British citizenship ceremonies across the borough, in full compliance with legislative requirements and best practice standards.

We are ideally looking to offer the successful candidate the full number of hours advertised above. We may however consider offering less hours than advertised providing they meet the requirements of the role and service which will be determined by the recruiting manager.

The ideal candidate would have the following qualifications, skills and attributes:

• Outstanding communication abilities across face to face, telephone, and online interactions.
• Strong organisational skills with the ability to prioritise effectively in a busy environment.
• Meticulous attention to detail, ensuring accuracy in every aspect of the role.
• Proven administrative experience, ideally in a customer focused setting.

West Berkshire Council Offer Excellent Employment Benefits Such As

• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service. (Pro rata for FTC)

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

Join us at West Berkshire Council and make a positive impact in our community while advancing your career. Explore everything that a career with West Berkshire Council has to offer here: Working with Us

For an informal discussion about the role, please contact: Linzi Donnelly-Liddiard, Superintendent Registrar/Registration Manager, 01635 279230 [e-mail]

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications

AI in Applications

We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.

However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.

We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.