Deputy Registrar: Frontline Registry & Training Path

Portsmouth City Council; Guildford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Portsmouth City Council's Portsmouth Register Office seeks a confident Deputy Registrar to register births, deaths, stillbirths, civil partnerships and marriages, with duties including preparing certificates and booking appointments. The role is based at Portsmouth Register Office and is 37 hours per week with additional Saturday overtime.

Training will be provided; you will develop knowledge by pursuing a nationally accredited Registration Officers qualification, and there are weekend rota

Qualifications

• Experience in front-line customer service and dealing with the public
• Strong communication and IT skills to support registration tasks
• Willing to undertake nationally accredited Registration Officers qualification
• Ability to understand and apply complex legislation
• Full training provided; no prior registration experience required

Responsibilities

• Register births, deaths, stillbirths, civil partnerships and marriages.
• Prepare certificates and arrange appointments for registrations.
• Take notices of marriage and civil partnership and cover Saturday ceremonies.
• Work on a rota for 80 hours annual overtime; occasional Sunday/public holiday work.

Skills

Front-line customer service

Public speaking

Attention to detail

Neat handwriting

Empathy

Work independently

Legislation understanding

Education

Registration Officer qualification (nationally accredited)

Tools

IT skills

Job description

Portsmouth City Council's Portsmouth Register Office seeks a confident Deputy Registrar to register births, deaths, stillbirths, civil partnerships and marriages, with duties including preparing certificates and booking appointments. The role is based at Portsmouth Register Office and is 37 hours per week with additional Saturday overtime.

Training will be provided; you will develop knowledge by pursuing a nationally accredited Registration Officers qualification, and there are weekend rota