Deputy Park Manager

Ninja Warrior Bristol; West of England; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Industry-leading pay

Company bonus

50% off food on shift

50p hot drinks on shift

50% off for you + 4 on weekdays

50% off entry for you + 4 on weekends

20% off for family & friends

25% off food & drink off shift

25 days holiday + bank holidays

Pension scheme

Job summary

Ninja Warrior Bristol is seeking a Deputy Park Manager to lead a high-energy team and champion our core values. You will empower the team, deliver thrilling experiences, and ensure compliance with activity and F&B standards.

You will coach the leadership team and frontline warriors, develop the obstacle offering, and act as a proud brand ambassador, driving guest journeys and operational excellence.

Qualifications

• IOSH qualification desirable
• First aid qualification desirable
• Alcohol licence desirable

Responsibilities

• Lead and empower a high-energy team of Ninja Warriors.
• Deliver thrilling Ninja experiences and events.
• Ensure full compliance with activity and F&B standards.
• Coach and develop leadership and frontline staff.
• Act as a proud brand ambassador for Ninja Warrior Bristol.

Skills

Leadership

Workforce management

KPI management

People management

Customer service

Event delivery

Coaching & training

Safety & compliance

MS Office

Tools

MS Office

Job description

The Deputy Park Manager will develop, lead, and empower a high-energy team of skilled Ninja Warriors, championing our core values: pride, passion, teamwork, and moments of ultimate WOW. As the Deputy, you will live the warrior spirit showing the behaviours you expect from your team, including never walking past a challenge, delivering thrilling, industry-leading Ninja experiences and events, and ensuring full compliance with all activity and F&B standards so your team is always trained, safe, and battle-ready.

As a leader, you will embody curiosity, creativity, courage, and collaboration constantly enhancing our obstacle offering and introducing new, exciting elements for guests to conquer.

You will support the Park Manager in coaching and developing both the leadership team and front-line warriors to deliver exceptional guest journeys, while also preparing the next wave of future leaders. You will be a proud brand ambassador who elevates the park to new heights. Commercially sharp, boldly creative, and relentlessly curious, you will help build a culture that reflects these core warrior traits and inspires everyone around you.

Skills and experience:

• Minimum 3 years' experience in a leadership role
• Workforcemanagement and labour control experience
• Experience with financial data and KPI management
• Experience of managing and leading a large team
• Working knowledge of welfare and EDI in the workplace
• Excellent customer service and engagement skills
• Proven experience coaching and training team members
• Experience in running and delivering events successfully
• Knowledge of industry H&S standards and compliance
• Hospitality/ Leisure/ Events experience
• Tech savvy
• Working knowledge of the core Microsoft applications
• A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
• IOSH qualification desirable
• First aid qualification desirable
• Alcohol license desirable

Benefits:

• Industry-leading pay
• Company Bonus Scheme
• 50% off food and drinks while on shift
• 50p hot drinks while on shift
• 50% off for you + 4 on weekdays
• 50% off entry for you + 4 on weekends and during school holidays
• 20% off up to 4 parties a year for your family & friends
• 25% off food and drink when not on shift
• 25 days holiday + bank holidays
• Increased holiday leave at 2 and 5 years of service
• Birthday is a paid day off for everyone
• Pension Scheme
• Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores