Deputy Park Manager

Harri; Leicester; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Industry-leading pay

Company Bonus Scheme

50% off food and drinks on shift

50p hot drinks on shift

50% off for you + 4 on weekdays

50% off entry for you + 4 on weekends

20% off up to 4 parties a year for you

25% off food and drink when not on 1

25 days holiday + bank holidays

Birthday paid day off

Pension Scheme

Discount & reward platform

Job summary

Harri seeks a Deputy Park Manager to lead a motivated team, delivering our four values of pride, passion, playing together and WOW moments. You will role model proactive problem solving, creating engaging experiences and events while ensuring training and compliance with activity and F&B guidance.

As Deputy, you will support the Park Manager to coach and develop management and staff, deliver exceptional guest experiences, and plan for future succession.

Qualifications

• Minimum 3 years' experience in a leadership role.
• Workforce management and labour control experience.
• Experience with financial data and KPI management.
• Experience of managing and leading a large team.
• Working knowledge of welfare and EDI in the workplace.
• Excellent customer service and engagement skills.
• Proven experience coaching and training team members.
• Experience in running and delivering events successfully.
• Knowledge of industry H&S standards and compliance.
• Hospitality/ Leisure/ Events experience.
• Tech savvy.
• Working knowledge of the core Microsoft applications.
• A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
• IOSH qualification desirable.
• First aid qualification desirable.
• Alcohol license desirable.

Responsibilities

• Lead and empower a motivated team to deliver guest experiences.
• Role model the behaviours you want to see in your team.
• Coach and develop management and staff for future succession.
• Be a brand ambassador and drive the business to the next level.
• Ensure staff are trained and compliant with activity and F&B guidance.

Skills

Leadership

Workforce management

KPI management

Team leadership

Welfare & EDI

Customer service

Coaching

Event delivery

H&S compliance

Hospitality experience

Tech savvy

MS Office

Service-led industry background

IOSH (desirable)

First aid (desirable)

Alcohol license (desirable)

Tools

Microsoft Office

Job description

The Deputy Park Manager will develop, lead and empower your highly motivated and talented team, to deliver our four values; pride, passion, playing together and moments of WOW-ness.

As the Deputy, you will rolemodel the behaviours you want to see in your team including never walking past a problem, delivering engaging and industry leading experiences and events. Complying with all activity and F&B guidance and legislation ensuring your team are well trained and compliant in all these areas.

As a leader, you will demonstrate curiosity, creativity, bravery and a collaborative approach. Innovating your offering and trying new things on a regular basis.

You will support the Park Manager to coach and develop both your management and team to be able to deliver exceptional guest experience while planning for future succession. You will be a brand ambassador who will take your business to the next level. You will be commercial, creative, brave, and curious, creating a culture to reflect these behaviours and attributes.

Skills and experience:

• Minimum 3 years' experience in a leadership role
• Workforce management and labour control experience
• Experience with financial data and KPI management
• Experience of managing and leading a large team
• Working knowledge of welfare and EDI in the workplace
• Excellent customer service and engagement skills
• Proven experience coaching and training team members
• Experience in running and delivering events successfully
• Knowledge of industry H&S standards and compliance
• Hospitality/ Leisure/ Events experience
• Tech savvy
• Working knowledge of the core Microsoft applications
• A background in a service-led industry is desirable, such as adventure parks, family leisure entertainment parks etc.
• IOSH qualification desirable
• First aid qualification desirable
• Alcohol license desirable

Benefits

• Industry-leading pay
• Company Bonus Scheme
• 50% off food and drinks while on shift
• 50p hot drinks while on shift
• 50% off for you + 4 on weekdays
• 50% off entry for you + 4 on weekends and during school holidays
• 20% off up to 4 parties a year for your family & friends
• 25% off food and drink when not on shift
• 25 days holiday + bank holidays
• Increased holiday leave at 2 and 5 years of service
• Birthday is a paid day off for everyone
• Pension Scheme
• Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores