Deputy Manager C

The Alice Lisle, Ringwood; Ringwood; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Hotel discounts

My Fuller’s benefits

Healthcare plan

Induction & training

Wagestream early pay

Job summary

The Alice Lisle in Ringwood is seeking a Deputy Manager to lead our team and ensure outstanding guest experiences in a busy pub setting. You will oversee daily operations, mentor staff, and uphold high standards of service and hospitality.

We value teamwork, strong decision-making, and a passion for fresh food and drinks. This hands-on role offers progression, induction, and opportunities to develop within the Fuller’s family.

Qualifications

• Experience leading a team in a hospitality setting.
• Strong communication and guest-focused service approach.
• Ability to motivate staff and manage day-to-day operations.

Responsibilities

• Motivate and support the team to deliver exceptional customer service.
• Rally the team and run the business smoothly in a pub environment.
• Display strong decision-making skills for daily operations.
• Engage in learning and development to grow skills.
• Take ownership of problems and drive resolutions.
• Demonstrate great communication with staff and guests.

Skills

Motivate team

Leadership

Decision-making

Communication skills

Customer service

Learning mindset

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Alice Lisle is a listed pub set in the New Forest countryside. Something of a dining destination, the pub has a great reputation for food, attracting a diverse mix of customers including families, walkers and local foodies.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Deputy Manager:

• Someone who can motivate and support the team as well as create a special atmosphere for customers.
• A capable leaderwho will relish the responsibility of running the business.
• A confident manager with great decision-making skills.
• Interest in learning new skills to enhance your career with our industry leading training and development.
• Ability to take ownership of problems.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.