Deputy Manager

Young's Pubs; Twickenham; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Free Meals

28 days holiday

Discounts at Young's Pubs

Share Save Scheme

Pension Scheme

Job summary

The Alexander Pope pub & hotel in Twickenham seeks a Deputy Manager to lead a busy, food-focused pub and hotel team. You will champion exceptional customer service and take a proactive approach to coaching and managing the team to maintain high standards.

We offer a clear career pathway towards General Manager, ongoing development, and attractive staff benefits including free meals, holidays, and discounts across Young's Pubs. This is a great chance to progress with a respected hospitality group.

Qualifications

• Motivated and experienced Deputy Manager
• Proactive approach to team management
• Passion for exceptional customer service

Responsibilities

• Lead and develop pub team to deliver excellent service
• Coach and train staff to ensure knowledge to delight customers
• Drive pub success and contribute to staff career growth

Skills

Enthusiastic

pro active

Experience in Customer Service

Job description

The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station. Serving all the pub classics we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'. On rugby days you can find the pub buzzing with all the pre-match diners, not to mention our live music nights and famous quiz nights. Sundays are very popular for families who just love our Sunday Roasts. We'd love to hear from you! The nearest public transport is Strawberry Hill Train Station.

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

• Enthusiastic
• pro active
• Experience in Customer Service