Deputy Manager — Path to General Manager

Alexander-Pope; Twickenham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free Meals

28 days holiday per year

Discount at Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Job summary

The Alexander Pope is a stylish pub and hotel in Twickenham, offering a friendly, food-focused atmosphere with a strong emphasis on fresh fish and seasonal specials. We seek a motivated Deputy Manager to lead our team, drive great service, and support the business in a busy hospitality setting.

You will manage daily operations, mentor staff, and uphold our standards while developing your career within the company’s internal progression path and training programmes.

Qualifications

• Motivated and experienced Deputy Manager with a passion for hospitality.
• Pro-active approach to leading and developing a team.
• Strong focus on delivering exceptional customer service.

Responsibilities

• Lead and manage front-of-house and back-of-house teams to ensure smooth operations.
• Train and develop staff to maintain high service standards and product knowledge.
• Drive guest satisfaction, manage daily operations, and contribute to business growth.

Skills

Team leadership

Customer service

Training

Job description

The Alexander Pope is a stylish pub and hotel in Twickenham, offering a friendly, food-focused atmosphere with a strong emphasis on fresh fish and seasonal specials. We seek a motivated Deputy Manager to lead our team, drive great service, and support the business in a busy hospitality setting.

You will manage daily operations, mentor staff, and uphold our standards while developing your career within the company’s internal progression path and training programmes.