Deputy Manager

Hand and Spear; Weybridge; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Development pathway

Career training and development

Free meals

28 days holiday

Staff discounts

Pension scheme

Job summary

The Hand and Spear in Weybridge is seeking a motivated Deputy Manager to lead a friendly team in a stylish, food-focused pub. You will champion exceptional customer service, manage daily operations and contribute to ongoing development of the team.

Join us to play a pivotal role in delivering memorable experiences, with opportunities for career progression towards General Manager and involvement in events and local initiatives.

Qualifications

• Experience in hospitality or pub/restaurant management.
• Proactive approach to team management and training.
• Strong customer service mindset and hospitality excellence.

Responsibilities

• Lead and develop the deputy team to deliver exceptional guest experiences.
• Drive training and onboarding to uphold service standards.
• Collaborate with management on events, marketing ideas and guest satisfaction.

Skills

Customer service

Team leadership

Hospitality operations

Job description

Deputy Manager

The Hand and Spear is an iconic landmark with a fascinating history behind it. Located next to the train station in Weybridge we have a beautiful boutique hotel, several rooms for both dining and special events and a large bar and several areas outside both covered and uncovered. We are a British gastro pub offering fresh seasonal food, real ales, premium wines and lovely cocktails.
We are looking for great people to join our fun and friendly team- so if this sounds like something you'd enjoy we'd love to hear from you.

Our Vision?

To be a living room for the community - a warm welcoming, down to earth space where people can gather and feel at home, enjoy great drinks, nostalgic food and experience genuine hospitality every time they walk through the door.

We are building a great business at the heart of Weybridge. We want to bring more energy, creativity and fun into the pub, and we're looking for someone who wants to be part of that. If you are someone that thrives on connecting with people, enjoys rolling up your sleeves, and wants to have a say in how the business evolves from marketing great ideas to local events or food/drink projects - we would love to hear from you.

The Hand and Spear is an iconic landmark with a fascinating history behind it. Located next to the train station in Weybridge we have a beautiful boutique hotel, several rooms for both dining and special events and a large bar and several areas outside both covered and uncovered. We are a British gastro pub offering fresh seasonal food, real ales, premium wines and lovely cocktails.
We are looking for great people to join our fun and friendly team- so if this sounds like something you'd enjoy we love to hear from you.

What We Offer Our Deputy Managers:

• Development towards General Manager - the majority of our GM appointments are internal


• Access to our Career Pathway, Apprenticeships and training and development courses


• Free Meals


• 28 days holiday per year


• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms


• Share Save Scheme


• Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.