Deputy Manager

JR United Kingdom; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retail brand is seeking a Brand Flag Deputy Manager for their Meadowhall store in Sheffield. In this role, you will lead a passionate team, driving excellent customer service and achieving sales targets while enjoying substantial employee benefits like a generous staff discount and a performance bonus scheme.

Benefits

Generous staff discount – 40% off for you and a loved one

Special access to discounts from top retailers and gyms

Retirement planning with contributory private pension

Performance-related retail management bonus scheme

Enhanced family-friendly policies

Life assurance policy from day one

Qualifications

• Previous large store manager experience.
• Track record of effectively leading and managing a team.
• History of delivering and exceeding KPI’s and key objectives.

Responsibilities

• Lead a team to create a customer-obsessed atmosphere.
• Accountable for store performance and identifying KPI opportunities.
• Support team in delivering results while fostering a fun environment.

Skills

Leadership

Communication

Commercial acumen

Customer service

Job description

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We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Brand Flag Deputy Manager to join our growing Meadowhall team.

The Store:

We are looking for a skilled and talented Deputy Manager to lead a team in our Brand Flag Meadowhall Store.

As our Deputy Manager, you will lead and inspire a large team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals and providing exceptional customer service. Our Brand Flag store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your shopping centre store, you will lead your team to create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will support your team to deliver results while having fun along the way!

You will be fully accountable for your store's performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPI’s, customer service, team development, and sales – playing to win!

About you:

• You have previous large store manager experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand enthusiast
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Good understanding of P&L and compliance reporting
• Excellent communication and interpersonal skills

Why New Look?

The amazing people, the fashion – there are many reasons to love working at New Look. We prioritize development, offering training to support your progression, so you can be your best and achieve your goals. Being part of the New Look team means access to a range of benefits & perks:

? Generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!

? Special access to discounts from top retailers and gyms, plus free workout classes via our rewards platform Runway.

? Retirement planning with our contributory private pension scheme.

? Performance-related retail management bonus scheme.

? Family-friendly policies including enhanced maternity, paternity, and adoption leave, and shared parental leave.

? Environmentally conscious initiatives like Cycle2Work scheme.

? Life assurance policy from day one for all employees.

We partner with the Retail Trust and Fashion & Textile Children's Trust.

Please note – these benefits and perks are non-contractual and may change over time.

We care about you and the planet, believing fashion should be a force for positive change. We celebrate inclusion and diversity, fostering an inclusive culture with talented team members embracing our shared purpose, behaviors, and values.

We support your development with training opportunities, helping you reach your full potential.

We are flexible in our employment patterns and open to discussing specific working arrangements that suit you and the role.

Please ensure your CV is in a simple format, e.g., Microsoft Word, when applying to facilitate the application process.