Deputy Manager

River Island; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading retail brand as an Operations Manager, where you will oversee all operational aspects of the store while ensuring compliance with Health & Safety standards. Enjoy career progression opportunities, a supportive culture, and benefits like a staff discount and a contributory pension scheme.

Benefits

50% staff discount

Uniform allowance

RI Rewards and bonus scheme

Contributory private pension scheme

28 days paid holiday entitlement

Opportunities for progression and skills development

Qualifications

• Experience managing remote/off-site stockrooms and large teams in high-turnover environments is preferred.
• Previous experience at Operations Manager level or as a deputy/medium store manager is desirable.

Responsibilities

• Deliver all operational aspects of the store, managing stockrooms and ensuring they meet company standards.
• Oversee Health & Safety requirements and manage Loss Prevention initiatives.
• Engage with customers to enhance their experience and support sales maximization efforts.

Skills

Leadership

Communication

Organization

Job description

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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department: Retail Management

Employment Type: Permanent - Full Time

Location: Cardiff St Davids

Workplace type: Onsite

What We Are Looking For...

• Deliver all operational aspects of the store – managing stockrooms, remote storage, containers, and back of house areas, ensuring they are maintained to a high standard according to company guidelines. Liaise with your Store Manager to ensure appropriate capacity and manage stock effectively. Oversee deliveries and ensure team productivity in replenishment and report analysis.
• Conduct daily floor walks of stockrooms, remote storage, and back of house areas, delegating tasks and setting priorities with your team.
• Oversee Health & Safety requirements, including fire safety and safety checks, and escalate concerns as needed to ensure a safe environment for staff and customers.
• Manage Loss Prevention initiatives, protect profit through proper stock management, transfers, and team engagement to deter theft. Support stocktakes planning and implementation.
• Ensure effective management of sale launches and support sales and profit maximization efforts. Engage with customers to enhance their experience.
• Work independently, communicate effectively, and demonstrate strong leadership skills.
• Be passionate about delivering a world-class customer experience.
• Plan and organize effectively, with a proven track record of reducing stock loss.
• Experience managing remote/off-site stockrooms and large teams in high-turnover environments is preferred.
• Previous experience at Operations Manager level or as a deputy/medium store manager aiming for larger environments is desirable.

This Is For You...

• Enjoy a 50% staff discount and uniform allowance.
• Benefit from RI Rewards, discounts, financial advice, wellbeing solutions, and a bonus scheme.
• Supportive Island culture with kindness cupboards and partnerships with the Retail Trust.
• Family support including enhanced maternity, paternity, adoption, and fertility treatments.
• Participate in the Giver Island scheme, with matched funding and special days.
• Opportunities for progression and skills development through training and qualifications.
• Contributory private pension scheme.
• Paid holiday entitlement: 28 days in the UK, 30 days in ROI, plus options to buy additional days.

Keeping You Safe...

River Island is committed to safeguarding all employees and promoting British Values, including democracy, rule of law, individual liberty, and mutual respect. We adhere to the Prevent duty to prevent extremism in our business.