Deputy Manager (12731)

Watches of Switzerland Group PLC; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

Watches of Switzerland Group PLC is seeking a Deputy Manager for luxury retail in Cardiff. This role emphasizes team development and exceptional client experiences while promoting TAG Heuer. The ideal candidate will possess strong retail management skills and a proven track record of client relations, along with a passion for luxury products.

Benefits

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Qualifications

• Strong experience in retail management, particularly in luxury environments.
• Excellent clienteling skills, able to form lasting relationships.
• Proven record of team motivation and mentoring.

Responsibilities

• Motivating and developing a high-performing retail team.
• Building lasting client relationships and finding tailored solutions.
• Assisting in the development of business through client engagement and events.

Skills

Team Management

Client Relationship Management

Sales Focus

Education

Retail Management Experience

Job description

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Job Description

Do you have experience of motivating and developing a high performing retail team?

Job Description

Do you have experience of motivating and developing a high performing retail team?

Do you see yourself growing and developing your career in luxury retail?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

An inspirational and passionate Manager you will be an ambassador for TAG Heuer and the Watches of Switzerland Group. Working alongside the Showroom Manager you will play a key role in guiding, motivating, and developing the team to deliver the exceptional experience our clients have come to expect. You will have an entrepreneurial approach, an impressive record of business development and exceptional people skills.

About You

• A natural flair for guiding, mentoring, and developing a high performing team
• A proven track record in retail management ideally in a premium / luxury environment
• Commercially aware with an excellent understanding of clienteling, networking and events management
• People, sales and client focused delivering an exceptional client experience to all
• An inspirational role model with a passion for our products
• Competitor analysis
• Recruitment, performance management and training
• Communicating business initiatives and following up on any actions
  
  

About Us

#DontCrackUnderPressure is far more than a claim - it is a mindset. Closely connected to motor racing, values of daring pioneering spirit and boldness shape the identity of TAG Heuer watches. Its rich heritage is built on pushing boundaries and breaking rules whilst harnessing mental fortitude to overcome technology restraints and create daring watches and chronographs. Breaking watchmaking conventions, and, as a consequence, mastering time with unparalleled precision. TAG Heuer's motor racing DNA, reflects its core values of teamwork, mental strength, courage and ambition.

At the Watches of Switzerland Group, we have partnered with TAG Heuer opening mono-brand boutiques across the UK, Ireland, and now Europe. We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some Of Our Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay
  
  

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Luxury Goods & Jewelry

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