Deputy General Manager | Lead Pub & Brasserie Ops

Hareoldredding; Greater London; Hybrid; GBP 42,000 - 44,000; Full time

Benefits offered by this job

TRONC included

EarlyPay access

Referral bonus £1,500

Food discount 50%

Birthday gift

Long service recognition

Retail discounts via Reward Gateway

Cycle to Work Scheme

Employee Assistance Program

Job summary

Heartwood Collection is hiring a Deputy General Manager to lead and oversee all hospitality operations across our cosy pubs and brasseries. You will train and support managers and staff, ensuring excellence in service, food quality, and guest experience.

The role requires 2–3 years as a Deputy GM or similar leadership in branded hospitality, with strong people and financial acumen. The position offers a 48-hour week and a competitive package including TRONC and staff benefits.

Qualifications

• 2-3 years experience as Deputy General Manager in a hospitality setting.
• Experience running a site or fresh food restaurant and training others.
• Proven leadership with ability to coach and support managers and team members.

Responsibilities

• Lead and oversee all hospitality operations across bar, host stand, and reception.
• Deliver training and support to other managers and team members.
• Manage site financials and operational requirements to drive performance.

Skills

Leadership

Hospitality management

Training & development

People skills

Financial awareness

Job description

Heartwood Collection is hiring a Deputy General Manager to lead and oversee all hospitality operations across our cosy pubs and brasseries. You will train and support managers and staff, ensuring excellence in service, food quality, and guest experience.

The role requires 2–3 years as a Deputy GM or similar leadership in branded hospitality, with strong people and financial acumen. The position offers a 48-hour week and a competitive package including TRONC and staff benefits.