Deputy General Manager | Lead Operations & Guest Experience

Heartwood Inns Ltd; Greater London; Hybrid; GBP 42.000 - 44.000; Vollzeit

Benefits dieser Stelle

Stepping Stones training

Employee Assistance Program

EarlyPay access

Maternity & Paternity leave

Referral bonus up to £1,500

Food discount

Birthday gift

Long service recognition

Retail discounts

Cycle to Work

Zusammenfassung

Heartwood Collection is seeking a Deputy General Manager to oversee operations across our hospitality venues. The role offers On Target Earnings of £42,000–£44,000, based on a 48-hour week, with TRONC included.

The company emphasises development through its Stepping Stones programme and strong employee benefits. Ideal candidates have 2–3 years as a Deputy GM, with proven leadership and knowledge of branded operations, and a passion for guest experience and team development.

Qualifikationen

• 2–3 years experience as a Deputy General Manager with leadership responsibilities.
• Running site operations and training other managers and staff.
• Strong hospitality know-how including bar, host stand, and rooms reception.

Aufgaben

• Lead site operations across bar, host stand and rooms reception.
• Provide leadership and training to management and staff.

Kenntnisse

Leadership

People management

Hospitality operations

Branded operations knowledge

Training & coaching

Jobbeschreibung

Heartwood Collection is seeking a Deputy General Manager to oversee operations across our hospitality venues. The role offers On Target Earnings of £42,000–£44,000, based on a 48-hour week, with TRONC included.

The company emphasises development through its Stepping Stones programme and strong employee benefits. Ideal candidates have 2–3 years as a Deputy GM, with proven leadership and knowledge of branded operations, and a passion for guest experience and team development.