Deputy General Manager – Hospitality Leader

White Hart Hotel, Boston; Boston; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Life Insurance

Health & wellbeing grant

6 weeks holidays

TipJar gratuities

Employee discounts at hotels

Annual stay for £1

Job summary

The White Hart in Boston is seeking a Deputy General Manager with proven leadership in quality hotel or F&B operations to join our team. You will oversee daily operations, lead from the front and drive guest satisfaction across accommodation and dining.

You will manage events such as weddings and conferences, develop your team, and ensure exceptional service. A can-do attitude and enthusiasm to delight guests with memorable moments are essential to thrive in our vibrant Coaching Inn Group.

Qualifications

• Experience as a senior manager in a quality hotel or F&B operation.
• Proven ability to lead and develop teams to deliver great service.
• Skilled in managing events such as weddings, conferences, and live music.
• Experience with shift management and front-line leadership.
• Focus on delighting guests with memorable moments.

Responsibilities

• Oversee daily hotel and restaurant operations to ensure high standards.
• Lead, coach and develop team members to deliver exceptional guest experiences.
• Coordinate and manage events including weddings and conferences.
• Ensure smooth shift handovers and front-line leadership from the front.
• Drive guest satisfaction and uphold the Coaching Inn Group’s service ethos.

Skills

Senior management

Hotel operations

Event management

Team leadership

Guest service

Job description

The White Hart in Boston is seeking a Deputy General Manager with proven leadership in quality hotel or F&B operations to join our team. You will oversee daily operations, lead from the front and drive guest satisfaction across accommodation and dining.

You will manage events such as weddings and conferences, develop your team, and ensure exceptional service. A can-do attitude and enthusiasm to delight guests with memorable moments are essential to thrive in our vibrant Coaching Inn Group.