Deputy General Manager - Guest-Obsessed Restaurant Leader

TGI Fridays UK; Southampton; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

30 days holiday

Private medical care

Discount on meals

Refer a Friend bonus

Leadership conferences

Travel incentives

Wellbeing support

Career progression

Job summary

TGI Fridays UK in Southampton is seeking a Deputy General Manager to lead our guest-obsessed team and deliver a magical experience across every shift. Reporting to the General Manager, you will oversee store operations, drive sales, manage budgets, and coach teams to embody our Showtime guest journey while maintaining our iconic standards.

Join us to lead the Fridays Family in store today and learn to run your own restaurant tomorrow, with opportunities for development and recognition across our

Qualifications

• Solid experience in a similar role, with a proven track record of leading and delivering.
• Delivery of a guest-obsessed culture.
• Restaurant / hospitality experience.
• Proven track record of leading teams to success.
• Strong financial skills and be able to comfortably manage all audits and due diligence.
• The ability and skill to manage budgets, labour controls and forecasting.
• Strong commercial acumen to drive sales and deliver business results.
• Excellent problem-solving skills and the ability to think fast.
• Great communication skills to lead and inspire a team and delight guests.

Responsibilities

• Leading and inspiring the performance of the store team through our Fridays values.
• Overseeing aspects of the store’s operation and performance, including People, Guest, Sales, Profit, Operations, Health & Safety and Property.
• Ensuring standards are maintained and the restaurant delivers its targets.
• Creating an environment where teams and guests feel valued and celebrated.
• Leading by example and acting as a cultural ambassador for TGI Fridays.

Skills

Leadership

Guest obsessed

Restaurant/hospitality

Team leadership

Budget management

Financial auditing

Communication

Problem solving

Job description

TGI Fridays UK in Southampton is seeking a Deputy General Manager to lead our guest-obsessed team and deliver a magical experience across every shift. Reporting to the General Manager, you will oversee store operations, drive sales, manage budgets, and coach teams to embody our Showtime guest journey while maintaining our iconic standards.

Join us to lead the Fridays Family in store today and learn to run your own restaurant tomorrow, with opportunities for development and recognition across our