Deputy Care Home Manager

Holbrook Hall - Fairway Homes (Derby) Ltd; Gosport; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in residential care is seeking a dedicated Deputy Manager to join their compassionate team. This role is pivotal in ensuring high-quality care for residents, particularly those with cognitive impairments. You will oversee daily operations, support staff development, and maintain compliance with care standards, all while fostering a positive work environment. Located in the picturesque Derbyshire countryside, this position offers a unique opportunity to grow within a supportive and collaborative organization. If you are passionate about delivering person-centered care and are looking to advance your career, this is the perfect opportunity for you.

Benefits

Flexible rota system

Opportunities for career progression

Free DBS check

Optional company pension scheme

Qualifications

• Strong background in senior care with experience in cognitive impairments.
• Ability to deliver high-quality care and maintain professional boundaries.

Responsibilities

• Oversee daily operations and ensure compliance with care standards.
• Support team by providing guidance, coaching, and mentorship.
• Coordinate with healthcare professionals to manage resident care.

Skills

Person-Centered Care

Leadership

Communication Skills

Organizational Skills

Proactive Problem Solving

Education

Experience in supervisory role

Enhanced DBS check

Job description

Delivering Person-Centered Care as the Home Manager of Holbrook Hall Residential Care Home

Company Overview

Holbrook Hall is a residential care home for the elderly, offering exceptional, professional care. Located just outside Derby amidst the scenic Derbyshire countryside, the home is a charming William and Mary-style country house set within 4 acres of landscaped lawns, woodland, fruit trees, and rose gardens. Our goal is to support our residents with as much choice and independence as possible, while honouring their unique identities and providing care in the least restrictive way.

Job Overview

We are seeking a dedicated and compassionate Deputy Manager to join the team at Holbrook Hall Residential Home. The ideal candidate will have a strong background in senior care, particularly in caring for individuals with varying cognitive impairments, and will play a key role in supporting the day-to-day operations of the home. This position requires a proactive individual with excellent leadership abilities and a deep commitment to delivering high-quality care to our residents.

As a Deputy Manager, you will be responsible for conducting regular audits to ensure compliance with care standards and policies. You will support the team by providing guidance, coaching, and mentorship, fostering a positive and collaborative work environment. Building strong working relationships with healthcare professionals and families will be essential, ensuring that everyone involved in the care of our residents is well-informed and working together for the best outcomes.

You will also be responsible for maintaining professional boundaries while becoming an integral part of our small but tight-knit team. Your organizational skills will be crucial in managing day-to-day tasks, from scheduling to resource management, while your leadership skills will guide the team to deliver consistent, compassionate care. Above all, your role will be to ensure that Holbrook Hall remains a safe, nurturing, and supportive environment for both residents and staff.

This permanent position is perfect for an enthusiastic individual eager to advance their career in the care sector within a continually evolving and collaborative company. Located in a beautiful countryside setting, you will work alongside the Senior Management Team, contributing to all aspects of service leadership.

Responsibilities

• Assist the Registered Manager in overseeing the daily operations of the care home, ensuring compliance with regulatory requirements, quality standards, and company policies; taking ownership of overseeing the day to day running when the Registered Manager is not on site.
• Ensure resident care plans are effectively managed, focusing on individual needs, delivering person centred care with dignity and respect, and promoting the welfare of residents.
• Coordinate and manage safeguarding processes, ensuring the protection of residents and staff in line with relevant policies and procedures.
• Collaborate with healthcare professionals to coordinate resident care, including medication management and health assessments.
• Be involved with the recruitment process, including interviewing, hiring, and inducting new staff in line with company policies and ensuring that they receive the necessary training and support.
• Conduct regular audits (weekly and as required) to monitor care delivery, health and safety, and other operational standards.
• Support the Registered Manager in upholding a positive and inclusive management culture within the service, ensuring open communication and strong professional relationships with staff at all levels.
• Develop and maintain effective working relationships with senior management, liaising with the Registered Manager and Registered Provider to ensure all necessary reports are submitted on time.
• Oversee the training and development of staff, ensuring ongoing learning and compliance with required qualifications and mandatory training.
• Lead, motivate, and direct staff across all functions, including administration, care, catering, housekeeping, laundry, and maintenance, to maintain high standards of service delivery.
• Support the Registered Manager with the supervision and annual performance appraisals of staff, ensuring clear development plans and opportunities for professional growth.
• Ensure multidisciplinary team working is embedded within the service, promoting collaboration and effective communication across all departments.
• Monitor and manage the operational aspects of the service within agreed financial and performance parameters set by the Registered Manager and Registered Provider.
• Ensure the care home is safe, clean, and well-maintained, conducting regular inspections to ensure a comfortable and secure environment for residents.
• Address any concerns or complaints from residents or their families promptly and professionally, ensuring high levels of satisfaction.
• Promote the welfare and dignity of residents, ensuring that safeguarding policies are always adhered to.
• Seek continuous personal and professional development opportunities, keeping up to date with industry best practices and regulatory changes.

Minimum Requirements:

• Enhanced DBS check
• Previous experience in a supervisory role within a similar care environment.
• Strong written and verbal communication skills, with the ability to engage effectively with residents, families, and staff.
• Proactive and willing to speak up when issues arise to ensure problems are addressed promptly.
• In-depth understanding of person-centred care and the ability to apply this in daily practice.

What We Can Offer Our Employees:

• A welcoming, diverse, and homely working environment in a beautiful, scenic location
• Flexible rota system to support work-life balance
• Opportunities for career progression
• Free DBS check*
• Optional company pension scheme

* DBS fee refunded upon successful completion of the probationary period