Deputy Manager – Home Care and Specialist Care

SCiA Group; Southampton; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading care organization in Southampton seeks a Deputy Manager for Home Care and Specialist Care. This pivotal role focuses on delivering high-quality care services, supporting frontline teams, and ensuring compliance with regulatory standards. We're looking for a compassionate leader with experience in the care industry to join our dedicated team.

Benefits

Ongoing professional development and training

Travel allowance and mileage reimbursement

Qualifications

• Experience in domiciliary and/or specialist care.
• Knowledge of safeguarding, confidentiality, risk assessments.
• Strong IT literacy including Microsoft Office and care systems.

Responsibilities

• Ensure service delivery aligns with CQC standards.
• Supervise and develop frontline care teams.
• Lead on safeguarding, quality assurance, and risk management.

Skills

Communication

Leadership

Organisational Skills

Proactivity

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Care systems (e.g. PASS, QCS, Care Planner)

Job description

Join Our Compassionate and Professional Team at SCA!

Job Title: Deputy Manager – Home Care and Specialist Care
Location: Southampton
Salary: £30,735,54
Working Hours: Full Time working Monday to Friday 9:00am to 5:00pm
Reporting to: Registered Manager for Home Care and Specialist Care

Are you an experienced care professional ready to take the next step in leadership?

At SCA (Social Care in Action), we’re dedicated to empowering people to live independently in their own homes, with dignity, compassion and support. We are looking for a Deputy Manager for Home Care and Specialist Care to join our dynamic team and help shape the future of high-quality, person-centred care services.

About the Role

As Deputy Manager, you will support the Registered Managers in delivering a safe, compliant, and effective care service across both our Home Care and Specialist Care divisions. You will play a critical role in:

• Ensuring service delivery aligns with CQC standards and our organisation’s values.
• Supervising and developing frontline care teams and office-based staff.
• Monitoring care delivery, audits, training compliance, and staff performance.
• Leading on safeguarding, quality assurance, and risk management.
• Overseeing care packages, supporting rota management, and managing emergency care cover.
• Promoting customer wellbeing using models such as PERMA and Positive Behavioural Support.

This is a high-impact leadership role ideal for someone passionate about both operational excellence and improving lives through care.

What We’re Looking For

We’re seeking a compassionate, organised and driven leader with:

Experience in domiciliary and/or specialist care
Knowledge of safeguarding, confidentiality, risk assessments, and person-centred planning
Excellent communication and team leadership skills
A proactive approach to service delivery, quality and staff wellbeing
NVQ Level 3 (or equivalent) in Health and Social Care – or willingness to work towards it
Strong IT literacy including Microsoft Office and care systems (e.g. PASS, QCS, Care Planner)
Full UK driving licence and access to a reliable vehicle

Desirable:

• Prior management or coordination experience in care settings
• Familiarity with CQC inspections, audits, and contract delivery
• Experience in staff recruitment, training, and retention

Why Work with SCA?

Make a real difference every day
Ongoing professional development and training
Supportive and inclusive team culture
Travel allowance and mileage reimbursement
Be part of a respected, values-led not-for-profit organisation

Apply Today!

Join us in delivering outstanding care — and empowering people to live their best lives.

SCA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All roles are subject to an enhanced DBS check.